Warehouse Supervisor

Rooms To Go; Jacksonville (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Employee Discounts

Life and Disability Insurance

Paid Time Off

EAP

Wellness Programs

Job summary

Rooms To Go is seeking a Warehouse Associate to manage showroom appearance, merchandise movement, and loading/unloading activities. This role supervises 8+ warehouse staff, ensures safety, and maintains a clean, organized work area.

Strong communication and customer service are essential for daily interactions with customers, merchandisers, and management. The position emphasizes leadership, teamwork, and the ability to adapt to changing workflow while maintaining high maintenance and

Qualifications

• Must have strong communication with customers, managers and associates.
• Excellent customer service and ability to handle difficult customers professionally.
• Proven leadership and teamwork, contributing to a positive work environment.
• Strong organizational skills to handle multiple priorities and deadlines.

Responsibilities

• Ensure showroom appearance and merchandise movement.
• Direct daily tasks of warehouse associates and lead associates.
• Unload/load vehicles and assist with loading procedures.
• Perform maintenance and repairs as needed (patches, painting, lightbulbs).
• Maintain safety and follow load out procedures without damaging merchandise or vehicles.
• Provide professional customer service and communicate with staff and management.
• Stock supplies, receive products in the computer, and complete reports.

Skills

Leadership

Communication

Teamwork

Organizational skills

Job description

This position is responsible for showroom appearance, merchandise movement, and loading/unloading vehicles with merchandise as well as directing daily tasks of warehouse associates.

Essential Duties And Responsibilities

• Cleans Clearance Center when Housekeeper not on duty: Vacuums, dusting, cleans glass, cleans water fountain, cleans all A/C vents, cleans all sales stations/Kiosks, fluffs pillows, sweeps, mops, polishing floors with use of buffer, trash removal, cleans mirrors/windows, cleans break room area (including soda machines and refrigerators), and cleans bathrooms (including toilets, urinals and sinks - ensures each bathroom stall has adequate supplies including: toilet paper, ensures each sink area has paper towels and soap)
• Supervises the tasks of 8 or more warehouse associates and warehouse lead associates
• Follows company policies/procedures
• Moves and assembles merchandise as needed (includes picture display, merchandise packaging, following load out procedures to customer, and unloading trucks)
• Patches and paints when needed especially when pictures are moved and replaces lightbulbs as needed
• Achieves a maintenance score 85 or higher
• Unloads/loads vehicles without damaging merchandise, following safety guidelines and following load out procedures without damaging customer vehicles
• Portrays professional customer service and communication with customers, merchandisers, co-workers and management
• Communicates with office/sales and takes direction from merchandising
• Parking lot maintenance includes: Surveys parking lot for trash, removes trash from parking lot, and maintains dumpster area
• Stocks and orders supplies to keep supply area clean and organized
• Receives product in computer
• Completes various reports for operational functionality
• Pulls merchandise and puts into cage for deliveries (if the clearance center does deliveries)
• Performs other duties as required

Essential Requirements

• Good verbal and written communication skills with the ability to effectively communicate both verbally and written with customers, managers, and other associates
• Good customer service skills preferred including handling difficult customers professionally and following up, as needed
• Good leadership and team work, courteous and helpful with staff, contributes to a positive work environment
• Good organizational skills preferred with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow
• Ability to keep customer information in a confidential and private manner

Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture.

Rooms To Go Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Associate discounts including furniture
• Company paid life and disability insurance
• Paid time off
• Employee Assistance Program
• Wellness Programs
• And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Applicants must be authorized to work in the U.S.