Warehouse Specialist/Supervisor - ONT HUB

Swiftx Express; Ontario (CA); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Specialist: 20-25/hr + 10% bonus

Supervisor: 60k-70k + 20% bonus

7 PTO days

Paid Sick Leave: 5 days

Paid Holidays: 6 days

401K matching up to 2%

Medical insurance 50%

Dental and Vision Insurance 100%

Job summary

SwiftX Inc. is seeking a Warehouse Manager to supervise sorting and dispatch operations, lead staff, and coordinate with delivery providers to optimize the logistics network.

You will oversee equipment, safety, and KPI reporting while driving efficiency and customer satisfaction in a fast-paced environment.

Qualifications

• 0-1 years in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines.
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.

Responsibilities

• Oversee end-to-end sorting operations and throughput.
• Manage sorting machine maintenance and safety.
• Forecast labor requirements and coordinate staffing via agencies.
• Ensure OSHA safety compliance and SOP adherence.
• Coordinate parcel flow with linehaul and last-mile teams.
• Produce and present KPI reports to management.

Skills

Automated sorting machines

Parcel logistics

Staffing management

WMS

Excel/Sheets

Leadership

Data dashboards

Communication

Tools

Cross-belt sorter

Tilt-tray sorter

Loop sorter

Job description

As a Warehouse Manager at SwiftX Inc., you will play a crucial role in overseeing the day-to-day operations in our warehouse. You will be responsible for ensuring that all processes run smoothly for both sorting and dispatching, from managing staff to coordinating with delivery service providers. Your leadership will directly influence the effectiveness of our logistics network and enhance customer satisfaction.

1. Sorting Operations Management

• Lead end-to-end operations of the automated parcel sorting process.
• Ensure accurate scanning, induction, sorting, and dispatching of last-mile packages.
• Monitor sorting line throughput, accuracy rate, and downtime.
• Optimize workflows to improve capacity, speed, and cost efficiency.

2. Sorting Machine & Equipment Oversight

• Operate and supervise automated sorting machines and related equipment.
• Coordinate preventative maintenance, troubleshooting, and repair requests.
• Work closely with equipment vendors/technicians to resolve technical issues.
• Maintain safety standards and ensure compliance with machine operation protocols.

3. Workforce & Staffing Agency Management

• Forecast labor requirements and coordinate daily/weekly staffing needs.
• Manage relationships with staffing agencies, ensuring quality and performance.
• Oversee onboarding, training, scheduling, and productivity for temporary and full-time workers.
• Monitor labor KPIs including attendance, efficiency, and performance.

4. Operational Compliance & Safety

• Enforce warehouse safety policies, OSHA guidelines, and quality standards.
• Conduct regular safety audits, equipment checks, and compliance reviews.
• Ensure all employees follow SOPs, scanning rules, and parcel-handling standards.

5. Inventory & Parcel Flow Control

• Maintain real-time visibility on parcel volume, flow, backlog, and exceptions.
• Coordinate with linehaul, dispatch, and last-mile delivery teams.
• Ensure SLAs for parcel processing and outbound dispatch are met.

6. Reporting & KPI Management

• Produce daily/weekly/monthly operational reports (volume, throughput, error rate, labor cost, etc.).
• Analyze data to identify bottlenecks and drive operational improvements.
• Present performance updates to senior management.

Qualifications

• 0-1 years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter, etc.).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.
• Ability to work in a fast-paced, high-volume environment.

• Specialist：20-25/hr+10%bonus
• Supervisor：60k-70k+20%bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance