Warehouse Specialist

Helping Hands Hawaii; Honolulu (HI); On-site; USD 35,000 - 45,000; Full time

Job summary

Helping Hands Hawaii is seeking a Warehouse Associate to handle incoming goods and manage inventory at our Community Clearinghouse warehouse in Honolulu, Hawaii. This role involves receiving donations, organizing items, and assisting clients in need. Ideal candidates will have a high school diploma, experience in warehouse operations, and strong customer service skills.

Additional responsibilities include training volunteers, maintaining safety protocols, and performing basic maintenance tasks. The position requires a valid driver's license and occasional Saturday work.

Qualifications

• One year of experience in warehouse operations or related field.
• Working knowledge of computer software programs (Excel and Word).
• Ability to obtain a certificate and operate a forklift.

Responsibilities

• Receive all incoming goods and organize inventory.
• Manage client appointments and assist clients in pulling items.
• Maintain safety and efficiency within the warehouse environment.

Skills

Warehouse operations

Inventory management

Customer service

Forklift operation

Education

High School Diploma or equivalent

Tools

Excel

Word

Pallet jack

Job description

To receive all incoming goods, pulling orders for distribution, and the general up-keep of the warehouse area to ensure safe and efficient operation of the Community Clearinghouse warehouse.

Essential Duties & Responsibilities

• Receives all incoming goods, which may include the unloading of donor vehicles. Checks packing slip to ensure items are accounted for and submits packing slip to Program Manager.
• Organizes donated goods and items on racks, shelves or in bins according to predetermined sequence such as size, type or order.
• Organizes and maintains inventory of donated goods in warehouse to ensure safe storage and easy access to items. Identifies unusable or excess inventory in warehouse and inform Program Manager that these items can be distributed to other service providers whose clients can benefit for free.
• Works with Driver and Warehouse Assistant in identifying and clearing unusable damaged items.
• Organizes the back warehouse adequately for space and storage during seasonal events such as Adopt A Family and Ready to Learn.
• Manage client appointments and emergency walk-ins including scheduling, check-ins, and check-out of appointments, which will also include ensuring that items from the Community Clearinghouse are properly secured onto client's vehicle.
• Assists clients in pulling good(s)/items from the Community Clearinghouse for clients to load onto their vehicle.
• Records and logs number of materials or items received or distributed to clients. Ensures that all necessary paperwork is signed and dated at the time the client checks in/out for their appointment.
• Informs Program Manager of any client and donor feedback, including accidents or positive outcomes.
• Works with Program Manager in training and overseeing warehouse volunteers to assist with warehouse activities.
• Assist the Driver with donation pick-ups as needed or directed by the Program Manager.
• Drives the company vehicles to assist in smaller item donation pick-ups as needed or directed by the Program Manager.
• Assists in the warehouse office as needed or directed by the Program Manager.
• Performs in non-technical work in installation and repair of equipment and facilities.
• Performs preventative maintenance on a variety of tasks, including weekly flushing of property pipes.
• Performs a variety of carpentry duties, including building, installing and repairing screens, shelves, and walls.

Qualifications

• High School Diploma or equivalent required.
• One (1) year of experience in warehouse operations and/or related field.
• Working knowledge of computer software programs (i.e. Excel and Word).
• Ability to obtain certificate and operate a forklift and properly use a pallet jack.
• Valid Driver's license and willingness to use properly insured car.
• Schedule is Monday - Friday, 8am - 4:30pm. Must work occasional Saturdays.

To comply with the company code of ethics, confidentiality practices, HIPAA, safety and all other policies and procedures.

AA/EEO/Vet/Disability/M/F