Warehouse Site Operations Leader

Pattern; Bethlehem (Northampton County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical PPO and HSA with employer plan

Dental, Vision, STD, Supplemental

Company Paid LTD and Life

401K match

PTO 4 weeks

8 holidays

Bereavement leave

Stocked marketplace with late-night me

Product Giveaways

Job summary

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company with 7 warehouses in 5 countries, shipping 60M units a year. This on-site role in Bethlehem, PA will lead a large shift of 250 workers and multiple managers, driving production goals while ensuring safety and quality.

Expect expansion work in 2026 and a demanding, fast-paced environment. We seek a seasoned supervisor with 3-5 years in distribution center leadership, strong communication, and proficiency in

Qualifications

• 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment.
• Minimum of 1 year operations experience in a warehouse/distribution, logistics environment.
• Able to maintain confidentiality.
• Familiar with Warehouse Management Software to track and solve problems with orders.
• Must be able to display effective communication to associate, management and executive staff members.
• Prior experience creating and executing a shift plan.
• Understanding of basic math and excel formulas.
• Flexible- Embraces Change.
• Problem Solver.
• Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail.

Responsibilities

• Be flexible to running the site during certain days and potentially months during launch year as we expand / grow into the building.
• Comfortable working in and leading a team in a live construction environment.
• Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5.
• Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift.
• Pre-shift meeting with management team to plan for shift.
• Responsible for ensuring that shift meets production goals and direct/indirect labor targets.
• Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal.
• Provide guidance and support to supervisors with respect to personnel, quality, and safety.
• Resolve employee relations matters and conflicts working with HR to develop sustainable solutions.
• Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated.
• Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal.
• Promote a positive work environment through excellent verbal communication, listening, and promoting company standards.
• Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality.
• Help contributors understand and connect to our vision, mission, strategy and business priorities.
• Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines.
• Overtime during peak periods

Skills

Leadership

Communication

Problem solving

Change management

Multi-tasking

Confidentiality

Attention to detail

Excel basics

Tools

Warehouse Management Software

Workday

Microsoft Office

Google Suite

Gmail

Job description

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company with 7 warehouses in 5 countries, shipping 60M units a year. This on-site role in Bethlehem, PA will lead a large shift of 250 workers and multiple managers, driving production goals while ensuring safety and quality.

Expect expansion work in 2026 and a demanding, fast-paced environment. We seek a seasoned supervisor with 3-5 years in distribution center leadership, strong communication, and proficiency in