Warehouse Shipping Supervisor — Lead a Strong Team

Everflow Supplies Inc.; Addison (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Company-sponsored retirement plans

Career growth opportunities

Job summary

Everflow Supplies Inc. seeks an experienced Operations Supervisor to lead our warehouse shipping operations in Addison, IL, ensuring orders ship safely, accurately, and on time.

This hands-on leader will develop high-performing teams, manage personnel, and drive continuous improvement in productivity, quality, and customer satisfaction. The role requires a minimum of 2 years supervising a warehouse team, forklift operation experience, and solid knowledge of NetSuite/WMS.

Qualifications

• Minimum of 2 years of supervisory experience leading a team of five (5) or more employees in a warehouse, distribution, or logistics environment.
• Minimum of 2 years of experience operating forklifts, reach trucks, cherry pickers, and pallet jacks.
• Experience managing warehouse KPIs, including productivity, shipping accuracy, inventory accuracy, and labor performance.
• Working knowledge of NetSuite or a comparable ERP/WMS.
• Strong leadership, coaching, and employee development skills.
• Excellent organizational, time management, and multitasking abilities.
• Strong communication and problem-solving skills with the ability to make sound decisions in a fast-paced environment.
• Proficient with Microsoft Office, including Excel, Word, and Outlook.

Responsibilities

• Supervise and coordinate the daily operations of the shipping department to ensure timely and accurate order fulfillment.
• Lead, coach, train, and develop a team of warehouse associates while fostering a positive, accountable, and high-performing work environment.
• Monitor daily productivity, shipping accuracy, labor utilization, and other KPIs to achieve operational goals.
• Plan and allocate labor resources to meet production schedules and changing business demands.
• Ensure inventory accuracy through proper inventory control, cycle counting, and location management.
• Maintain an organized, clean, and efficient warehouse by enforcing proper product storage, stacking, and housekeeping standards.
• Promote and enforce compliance with all company safety policies, OSHA regulations, and safe material handling practices.
• Conduct regular performance evaluations, provide coaching, and address performance concerns when necessary.
• Identify operational inefficiencies and implement process improvements that increase productivity while maintaining exceptional customer service.
• Oversee the safe operation and daily inspection of forklifts, reach trucks, cherry pickers, and other warehouse equipment.
• Utilize NetSuite or a comparable Warehouse Management System (WMS) to manage shipping activities, inventory transactions, and operational reporting.
• Collaborate with warehouse leadership and cross-functional teams to support continuous improvement initiatives, inventory accuracy, and overall distribution centre performance.
• Assist with special projects and other operational responsibilities as assigned.

Skills

Leadership

Team supervision

Forklift experience

KPI tracking

NetSuite

Microsoft Office

Communication

Problem solving

Tools

NetSuite

Job description

Everflow Supplies Inc. seeks an experienced Operations Supervisor to lead our warehouse shipping operations in Addison, IL, ensuring orders ship safely, accurately, and on time.

This hands-on leader will develop high-performing teams, manage personnel, and drive continuous improvement in productivity, quality, and customer satisfaction. The role requires a minimum of 2 years supervising a warehouse team, forklift operation experience, and solid knowledge of NetSuite/WMS.