Warehouse Shift Lead

Integrity Staffing Solutions; San Diego (CA); On-site; USD 48,000 - 54,000; Full time

Job summary

Integrity Staffing Solutions in San Diego, CA is seeking a Warehouse Supervisor to lead hourly associates on-site and partner with client managers to ensure smooth operations and strong service levels.

The ideal candidate is bilingual (Spanish/English), with 3+ years of warehouse supervisory experience, excellent verbal and written communication, and proficient in Excel and web-based systems. Flexibility to adjust schedules as business needs change is required.

Qualifications

• HS Diploma or GED required.
• Bilingual Spanish/English required.
• 3+ years supervisory experience in a warehouse.
• Experience in client relations, warehouse or staffing environment.
• Superior customer service, organization and time management skills.
• Advanced level Microsoft Excel and web-based applications
• Excellent verbal and written communication skills.

Responsibilities

• Build relationships with client managers and provide guidance and support.
• Maintain open door policy with hourly associates and address concerns.
• Coordinate and manage large group meetings for hourly staff.
• Provide performance feedback and disciplinary action when needed.
• Communicate and audit adherence to safety and employee relations policies.
• Maintain confidentiality while managing on-site workflow.

Skills

Bilingual Spanish/English

Excellent communication (verbal & writ

Problem solving

Onsite work flexibility

Customer service

Time management

Team leadership

Education

HS Diploma or GED

Tools

Microsoft Excel

Web-based systems

Job description

Pay Rates:

Sun-Wed and Thurs-Sat: 7:30am-6:00pm
Pay Rate- $23.00
Sun-Wed: 6:30pm-5:00am
Pay Rate- $24.50
Thurs-Sat: 6:30pm-5:00am
Pay Rate- $26.00

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation.

• Build Relationships with Client managers through daily interaction and weekly meetings. Solicit their input of hourly associate performance and department concerns. Provide them with the guidance and support needed to ensure your partnership is contributing to their success.
• Maintain open door policy with hourly associates, answering questions regarding policies and procedures, actively listening of concerns and issues raised, escalating issues as appropriate, and maintaining confidential conversations.
• Coordinate and manage large group meetings for hourly associates, including first-day Welcome Meeting.
• Provide performance feedback and disciplinary action, including terminations, for hourly associates.
• Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, and make recommendations for corrective action as needed.
• Maintain appropriate levels of confidentiality, while managing workflow for company and onsite client projects.

Preferred Minimum Requirements

• HS Diploma or GED
• Bilingual in Spanish/English required
• 3+ years supervisory experience in a warehouse environment, large group experience a plus
• Experience in client relations, preferably in warehouse or staffing environment
• Superior customer service, organization and time management skills
• Advanced level Microsoft Excel and Web-based Applications/Systems
• Excellent verbal and written communication skills
• Ability to operate and problem solve in a fast paced, and fluid environment
• Ability to adjust schedule for work overtime and be present during changing business needs
• Desire to learn and develop beyond current role
• Ability to work onsite at Client location and adjust schedule based on business needs.

Physical Requirements:

• Lift up to 49 pounds
• Push utility cards up to 60 pounds
• Use carts, dollies, hand trucks and other gear to move items around
• Go up and down stairs (where applicable)
• Work at a height of up to 40 feet on a mezzanine (where applicable)