Warehouse Service Supervisor: Customer Experience Leader

VetJobs; Florham Park (NJ); On-site; USD 85,000 - 162,000; Full time

Job summary

AbbVie in Florham Park, NJ is seeking a Warehouse/Supervisor to oversee distribution, manufacturing or site services operations. You will ensure compliance with quality, regulatory, and safety standards and guide a team to meet KPI targets.

The role emphasizes implementing efficient processes, maintaining records, and ensuring readiness for audits. A strong background in supervision and regulatory awareness is required.

Qualifications

• Bachelor’s degree preferred with 5 years of related work experience or equivalent.
• Combination of education and work experience.
• 5 or more years supervisory or relevant experience.
• Required to attain Controlled Drug Agent status gained by passing the security screening process and training processes depending on department.
• Must be able to read and understand Procedures written in English.

Responsibilities

• Ensure area compliance with applicable Corporate and Divisional Policies and procedures.
• Be able to troubleshoot and execute problem solving with minimal supervision.
• Ensure daily, weekly and monthly assignments are completed per schedule.
• Ensure direct reports are appropriately trained to complete assigned tasks and complete formal written and verbal performance reviews as scheduled.
• Monitor daily work operations and provides direction to supervisors, group leaders, or other staff to achieve unit or departmental goals.
• Interact with internal and external customers, by meeting regularly, responding to requests and explaining procedures.
• Develop work schedules for department by assessing priorities, workload and available resources.
• Maintain personnel records (e.g., work schedules, vacation schedules, leaves) and makes or directs modifications in the database to reflect actual change.
• Develops and/or identifies new work processes and the improved utilization of human and material resources within the assigned area or related departments, facilitates others participation in the continuous improvement program, and investigates and solves basic problems that impact work processes and personnel within a unit or department

Skills

Supervisory experience

Problem solving

Regulatory/compliance knowledge

Education

High School/GED

Bachelor’s degree preferred

Job description

AbbVie in Florham Park, NJ is seeking a Warehouse/Supervisor to oversee distribution, manufacturing or site services operations. You will ensure compliance with quality, regulatory, and safety standards and guide a team to meet KPI targets.

The role emphasizes implementing efficient processes, maintaining records, and ensuring readiness for audits. A strong background in supervision and regulatory awareness is required.