Warehouse Operations Supervisor – Customer Service Leader

AbbVie; North Chicago (IL); On-site; USD 85,000 - 162,000; Full time

Job summary

AbbVie is seeking a Supervisor for warehouse operations in Lake County, Illinois, overseeing distribution, manufacturing, or site services. You will guide daily tasks, ensure compliance with quality, regulatory, financial, and global trade standards, and drive safe, efficient operations to meet internal and external expectations.

Strong leadership and English proficiency are required. The role emphasizes maintaining safe facilities, training staff, and achieving KPI targets while coordinating

Qualifications

• Bachelor’s degree preferred with 5 years of related work experience or equivalent combination of education and work experience.
• 5 or more years supervisory or relevant experience.
• Must be able to read and understand Procedures written in English.

Responsibilities

• Ensure area compliance with applicable Corporate and Divisional Policies and procedures.
• Be able to troubleshoot and execute problem solving with minimal supervision.
• Ensure daily, weekly and monthly assignments are completed per schedule.
• Ensure direct reports are appropriately trained to complete assigned tasks and complete formal written and verbal performance reviews as scheduled.
• Monitor daily work operations and provides direction to supervisors, group leaders, or other staff to achieve unit or departmental goals.
• Interact with internal and external customers, by meeting regularly, responding to requests and explaining procedures.

Skills

Supervisory experience

Procedures in English

Education

Bachelor’s degree preferred

5+ years supervisory experience

Job description

AbbVie is seeking a Supervisor for warehouse operations in Lake County, Illinois, overseeing distribution, manufacturing, or site services. You will guide daily tasks, ensure compliance with quality, regulatory, financial, and global trade standards, and drive safe, efficient operations to meet internal and external expectations.

Strong leadership and English proficiency are required. The role emphasizes maintaining safe facilities, training staff, and achieving KPI targets while coordinating