Warehouse RMA Associate

Securityhunter, Inc.; Maryland; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) Retirement Plan

401(k) Matching

Dental Insurance

Health Insurance

Health Savings Account (HSA)

Life Insurance

Vision Insurance

Paid Time Off (PTO)

Parental Leave

Professional Development Assistance

Employee Referral Program

Job summary

Securityhunter, Inc. is seeking a Warehouse RMA Associate to manage the receiving, inspection, processing, and disposition of returned merchandise. You will ensure accurate tracking, evaluation, and timely processing while maintaining inventory accuracy and warehouse organization.

The role requires lifting 50-80 lbs, basic data entry, and strong attention to detail. On-site work and collaboration with cross-functional teams are essential to meet turnaround times.

Qualifications

• Ability to lift and carry 50-80 lbs and move warehouse materials.
• Basic computer skills and data entry experience.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills.
• Knowledge of RMA procedures and inventory control.

Responsibilities

• Receive, inspect, and evaluate returned merchandise.
• Update inventory records to reflect returned products.
• Label, tag, and organize returned merchandise.
• Maintain RMA storage areas for organization and accessibility.
• Prepare products for shipment to manufacturers, vendors, repair facilities, or customers.
• Coordinate outgoing shipments and track returned merchandise through process.
• Communicate with Customer Service, Purchasing, Sales, and Warehouse on status and updates.
• Maintain accurate RMA logs, records, and tracking reports.
• Ensure all RMA transactions are completed accurately within turnaround times.

Skills

Heavy lifting

Attention to detail

Organizational skills

Independent & team work

Written & verbal communication

RMA procedures

Inventory control

Tools

Warehouse management systems

Job description

Securityhunter, Inc. - Securityhunter is an employee-owned company providing electronic and physical security solutions to federal customers and is based in Baltimore, Maryland. We are interested in expanding our team to meet the demand of our federal clients.

Job Description:

Position Summary

The Warehouse RMA Associate is responsible for managing the receiving, inspection, processing, documentation, and disposition of returned merchandise. This position ensures that all returned products are accurately tracked, properly evaluated, and processed in a timely manner while maintaining inventory accuracy, warehouse organization, and company quality standards.

Key Responsibilities

• Receive, inspect, and evaluate returned merchandise.
• Update inventory records to accurately reflect returned products.
• Properly label, tag, and organize returned merchandise.
• Maintain designated RMA storage areas to ensure organization and accessibility.
• Prepare products for shipment to manufacturers, vendors, repair facilities, or customers.
• Coordinate outgoing shipments and track returned merchandise throughout the process.
• Communicate with Customer Service, Purchasing, Sales, and Warehouse personnel regarding return status and processing updates.
• Maintain accurate RMA logs, records, and tracking reports.
• Ensure all RMA transactions are completed accurately and within established turnaround times.

Qualifications & Skills

• Ability to lift and carry 50-80 lbs. and move warehouse materials as required.
• Basic computer skills and data entry experience.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills.
• Knowledge of RMA procedures and inventory control.
• Familiarity with warehouse management systems or inventory software is preferred.

Benefits

• 401(k) Retirement Plan
• 401(k) Matching
• Dental Insurance
• Health Insurance
• Health Savings Account (HSA)
• Life Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Parental Leave
• Professional Development Assistance
• Employee Referral Program

Employment Details

• Employment Type: Full-Time
• Compensation: $19.00 per hour
• Location: On-site / In-Office

It is the policy of Securityhunter to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate

A certified employee-owned company founded in 1988, Securityhunter is now one of the leading providers of security systems to federal agencies. Securityhunter chose to work in the federal market space because of the need that has arisen over the past few decades to protect from physical and electronic threats. The common denominator of our success is a no-nonsense group of professionals that all share the same goal of protecting America from her enemies. The goal (and the corporate philosophy) is to leverage technology and expertise to help protect our nation, our nation's officials, our warfighters, and our citizens.

Thank you for your interest in joining the Securityhunter team! Our staff of talented and dedicated employee-owners has helped make a difference in our nation's security. We look forward to adding your personal skills and gifts to the team.