Warehouse Quality Representative - Life Science Div 1st

Langham Logistics; Whitestown (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

Langham Logistics is seeking a Warehouse Quality Representative for the Life Science Division in Whitestown, IN. This second shift role (4pm-12:30am, Sun-Thu) focuses on QC, shipping/receiving accuracy, and proactive issue resolution.

You will ensure materials are checked, discrepancies are identified, and inventory is tracked with cross-functional collaboration. The role emphasizes client communication and adherence to SOPs and quality agreements.

Qualifications

• Communication to internal and external teams, verbal and written.

Responsibilities

• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials.
• Gathering all applicable information to determine if a shipment has a discrepancy.
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately.
• Collaborate among departments on discrepancies or questions for deviating material.
• Assisting the Quality Manager with projects.
• Ensuring proper Client communication as it relates to Quality issues according to SOPs and Client Quality Agreement.
• Performing accurate inventory counts, identifying and tracking errors, and communicating with stakeholders to support case management.

Skills

Communication

Analytical skills

Teamwork

Proactiveness

Organization

Detail orientation

Education

High school diploma or GED

1-2 years Quality Control

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Quality Representative - Life Science Div 1st

Whitestown, IN, US

1 Attachments

**This is a 2nd shift role from 4pm - 12:30AM [Sun- Thur]**

Summary

The Quality Representative contributes to meeting Langham Logistics goals of exceptional Client service, quality,processimprovement,andprofitabilitybyperformingthefollowingtasks:

• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials;
• Gathering all applicable information to determine if a shipment has a discrepancy
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately
• Collaborate among departments on discrepancies or questions for deviating material
• AssistingtheQualityManagerwithprojects;
• Ensuring proper Client communication as it relates to Quality issues according to the SOPs and/or the Client Quality Agreement.
• Performing accurate inventory counts, identifying and tracking errors, and communicating with external and internal stakeholders to support case management.

Key Outcomes Expected

TheQuality Representativeisexpectedto:

• WorkaccordingtoLanghamLogistics company values,policiesandprocedures;
• Meetestablishedqualityandproductivitymetrics;
• Keepwork areasneat andclean;
• Acceptorrejectmaterialbasedonquality/regulatorystandardsandClientrequirements;
• Physicallycheckallincomingandoutgoingmaterialsfordamageandotherdiscrepancies;
• Identifyandreportdiscrepanciesbetweenpaperwork/ordersandphysicalproductdelivered;
• InitiateandoverseequalityrecordsinQT9;
• Collaborate with cross-functional teams to ensure product accurately segregated and marked in deviation area;
• Ensuring proper documentation for client communication as it relates to discrepancies and damages
• Provide courteous, professional service to both internal and external stakeholders;
• Present a positive image of Langham Logistics.

Critical Skills, Knowledge and Behaviors

• Communication – ability to effectively communicate to internal and external teams both verbally and written in an appropriate manner.
• Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality.
• Teamwork - ability to establish professional relationships and rapport with internal and external peers and management.
• Proactiveness – ability to anticipate potential problems and risks related to product, operations, and investigate solutions.
• Organization – ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format
• High detail orientation and accuracy.

Education and Experience

• High school diploma or GED required.
• 1-2 years’ experience in Quality Control or related field within a GMP facility
• Forklift experience a PLUS

Work Environment and Physical Demands

Work is performed in a warehouse/office/external environment with multiple zones of varying temperature: frozen, refrigerated, controlled room temperature, and environmental. Physical movements including bending, stooping, and lifting up to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).

Attachments (1)

Quality Representative_Whiteland_5.2024.docx