Quality Representative Level 1 - Life Science Div 2nd Shift

Langham Logistics; Easton (Northampton County); On-site; USD 35,000 - 50,000; Full time

Job summary

Langham Logistics, located in Easton, is seeking a Quality Representative Level 1 for the Life Science Division. The ideal candidate will ensure quality by performing checks on materials, documenting discrepancies, and collaborating with teams to uphold quality standards.

Candidates must possess a high school diploma or GED and have 1-2 years of experience in Quality Control. Forklift experience is a plus. This position involves working in a warehouse environment with varying temperatures and requires physical strength to lift up to 50 pounds.

Qualifications

• 1–2 years experience in Quality Control or a related field within a GMP facility.
• High detail orientation and accuracy.
• Forklift experience is a plus.

Responsibilities

• Ensure accurate shipping and receiving by performing QC checks.
• Gather information to determine shipment discrepancies.
• Ensure proper Client communication regarding Quality issues.
• Collaborate with cross-functional teams on discrepancies.

Skills

Communication

Analytical Skills

Teamwork

Proactiveness

Organization

Detail orientation and accuracy

Education

High school diploma or GED

1–2 years’ experience in Quality Control or related field

Tools

Forklift

Job description

Quality Representative Level 1 – Life Science Division – 1st Shift

2nd shift role: 2pm-10pm

Summary

The Quality Associate contributes to meeting Langham goals of exceptional Client service, quality, process improvement, and profitability by performing the following tasks:

• Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials.
• Gathering all applicable information to determine if a shipment has a discrepancy.
• Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately.
• Collaborating among departments on discrepancies or questions for deviating material or processes.
• Ensuring proper Client communication as it relates to Quality issues according to the SOPs and/or the Client Quality Agreement.
• Identifying and tracking errors, communicating with external and internal stakeholders to support case management.

Key Outcomes Expected

• Work according to Langham Logistics company values, policies, and procedures.
• Meet established quality and productivity metrics.
• Keep work areas neat and clean.
• Accept or reject material based on quality/regulatory standards and Client requirements.
• Physically check all incoming and outgoing materials for damage and other discrepancies.
• Identify and report discrepancies between paperwork/orders and physical product delivered.
• Initiate and oversee quality records in QT9.
• Collaborate with cross‑functional teams to ensure product is accurately segregated and marked in deviation area.
• Ensure proper documentation for client communication as it relates to discrepancies and damages.
• Provide courteous, professional service to both internal and external stakeholders.
• Present a positive image of Langham Logistics.

Critical Skills, Knowledge and Behaviors

• Communication – ability to effectively communicate to internal and external teams both verbally and written in an appropriate manner.
• Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality.
• Teamwork – ability to establish professional relationships and rapport with internal and external peers and management.
• Proactiveness – ability to anticipate potential problems and risks related to product, operations, and investigate solutions.
• Organization – ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format.
• High detail orientation and accuracy.

Education and Experience

• High school diploma or GED required.
• 1–2 years’ experience in Quality Control or related field within a GMP facility.
• Forklift experience a PLUS.

Work Environment and Physical Demands

Work is performed in a warehouse/office/external environment with multiple zones of varying temperature: frozen, refrigerated, controlled room temperature, and environmental. Physical movements include bending, stooping, and lifting up to 50 pounds as part of daily work routine. Will be working on concrete in a warehouse environment (subject to heat and cold).