Warehouse QA Specialist: Inventory & Process Optimizer

WebstaurantStore; Hagerstown (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

WebstaurantStore is seeking a Quality Assurance Specialist to inspect processes, ensure accuracy, and align daily goals with leadership and peers. You will help identify issue trends, maintain product knowledge, and contribute to a culture of engagement and clear communication.

The role emphasizes training, data capture, and proactive problem-solving to support efficient warehouse operations and quality standards.

Qualifications

• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.

Responsibilities

• Ensure inventory accuracy from receiving to packing.
• Maintain error trackers and use systems to ensure productivity and accuracy.
• Inspect inventory for incorrect items, damaged or expired products, and erroneous data entries.
• Capture data trends to identify training gaps and improve operations.
• Record and maintain daily data sheets and reporting forms.
• Assist in training new and current employees to ensure consistent processes.
• Provide feedback to leadership when required.
• Operate and maintain warehouse equipment safely and follow policies.
• Meet performance standards for efficiency, accuracy, and quality.
• Maintain a clean, safe work environment and report hazards.

Skills

Analytical thinking

Problem solving

Communication skills

Multi-tasking

Customer service mindset

Tools

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

WebstaurantStore is seeking a Quality Assurance Specialist to inspect processes, ensure accuracy, and align daily goals with leadership and peers. You will help identify issue trends, maintain product knowledge, and contribute to a culture of engagement and clear communication.

The role emphasizes training, data capture, and proactive problem-solving to support efficient warehouse operations and quality standards.