Warehouse QA Clerk II - Quality & Process Improvement

feesersfooddistributors; Harrisburg (Dauphin County); On-site; USD 42,000 - 52,000; Full time

Job summary

Feeser’s Inc. in Harrisburg, PA is seeking a Quality Assurance Clerk II to ensure product integrity and compliance with the company’s Quality Management System.

The role conducts inspections, analyzes data trends, investigates issues, and drives corrective actions to reduce defects and complaints. The position emphasizes leading QA activities in warehouse operations, auditing, and reporting quality metrics to management.

Qualifications

• 1-3 years of QA/QC experience in warehouse, manufacturing, or distribution.
• Willingness to work irregular hours including nights, weekends and holidays.
• Ability to lift up to 100 lbs and work in cold temperatures.
• Experience with quality audits and corrective actions.

Responsibilities

• Schedule Sundays–Thursdays, 6pm finish; overtime as needed.
• Lead QA system execution across warehouse operations.
• Perform internal quality audits and verify corrective actions.
• Inspect daily products and document nonconformities.
• Analyze quality trends and drive data-driven improvements.
• Investigate customer complaints and perform root cause analysis.
• Manage CAPA processes and prevent recurrence.
• Prepare quality performance metrics for management.
• Provide feedback on employee performance related to quality.
• Reduce product damage, mispicks, and quality errors.
• Perform additional duties as assigned.

Skills

Decision making

Multi-priority

Communication

Detail orientation

MS Office

Quality data

Professionalism

QA/QC experience

Tools

MS Office

Job description

Feeser’s Inc. in Harrisburg, PA is seeking a Quality Assurance Clerk II to ensure product integrity and compliance with the company’s Quality Management System.

The role conducts inspections, analyzes data trends, investigates issues, and drives corrective actions to reduce defects and complaints. The position emphasizes leading QA activities in warehouse operations, auditing, and reporting quality metrics to management.