Quality Assurance Lead – Warehouse Operations

Feesers, Inc.; Harrisburg (Dauphin County); On-site; USD 45,000 - 60,000; Full time

Job summary

Feesers, Inc. is seeking a Quality Assurance Clerk II to ensure product integrity and compliance with our Quality Management System.

The role conducts in-depth inspections, investigates quality issues, analyzes trends, and drives corrective actions to reduce defects and customer complaints. The position requires leading routine QMS execution across warehouse operations, performing audits, and preparing quality performance metrics for management review.

Qualifications

• 1-3 years of related experience in quality control or quality assurance (warehouse, manufacturing, or distribution preferred).
• Ability to work in varying facility conditions and temperatures.
• Experience using powered industrial equipment preferred.
• Willingness to work irregular or extended hours including nights, weekends and holidays as needed.

Responsibilities

• Lead routine execution of the Quality Management System across warehouse operations.
• Conduct internal quality audits and verify corrective actions.
• Perform daily product inspections and identify nonconformities with documented follow up.
• Analyze quality trends and recommend data-driven process improvements.
• Investigate customer complaints and document resolutions with measurable outcomes.
• Oversee corrective and preventive action processes and ensure timely closure.

Skills

Quality control

Data analysis

Root cause analysis

Auditing

MS Office

Communication

Attention to detail

Safety compliance

Tools

Quality Management System

Job description

Feesers, Inc. is seeking a Quality Assurance Clerk II to ensure product integrity and compliance with our Quality Management System.

The role conducts in-depth inspections, investigates quality issues, analyzes trends, and drives corrective actions to reduce defects and customer complaints. The position requires leading routine QMS execution across warehouse operations, performing audits, and preparing quality performance metrics for management review.