Quality Assurance & Process Improvement Specialist

Feeser's Food Distributors; Harrisburg (Dauphin County); On-site; USD 50,000 - 65,000; Full time

Job summary

Feeser's Food Distributors in Harrisburg, PA is seeking a Quality Assurance Coordinator to support our Quality Management System through hands-on inspections and by reviewing and addressing customer complaints. The role emphasizes preventing mistakes, ensuring product integrity, and contributing to continuous improvement.

The position involves executing the site’s QM System, conducting internal audits, supporting daily quality activities on the production floor, and developing metrics to report

Qualifications

• 1-3 years of related experience in quality control or quality assurance.
• Must be able to work in varying facility conditions and temperatures.
• Experience using powered industrial equipment preferred.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.

Responsibilities

• Key contributor in execution of site Quality Management System
• Support Loss Control department through internal audits as assigned
• Support all daily inspection and quality activities on production floor
• Evaluate department processes, recommend process and product improvements
• Provide research and follow up of customer complaints
• Assist in corrective and preventative action processes as related to product quality
• Develop and maintain quality tracking metrics, report to management with findings and recommendations
• Provide feedback and data to warehouse trainer and supervisors for employees exceeding maximum allowable quality issues

Skills

Independent work

Initiative

Customer service

Organization

Microsoft Office

Reporting

Communication

Team player

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

Feeser's Food Distributors in Harrisburg, PA is seeking a Quality Assurance Coordinator to support our Quality Management System through hands-on inspections and by reviewing and addressing customer complaints. The role emphasizes preventing mistakes, ensuring product integrity, and contributing to continuous improvement.

The position involves executing the site’s QM System, conducting internal audits, supporting daily quality activities on the production floor, and developing metrics to report