Warehouse Process Improvement Specialist

Grahamjobs; Browns Summit (NC); On-site; USD 26,000 - 37,000; Full time

Job summary

Graham Personnel Services is seeking a Customer Service Specialist for a large Distribution Center in Browns Summit, NC. This 2nd shift role (4pm-2:30am, Mon-Thu) offers a temp-to-hire opportunity at $23/hr.

You will drive operational workflows, audit processes, and ensure accurate order fulfillment while supporting fast-paced operations. Collaborate with logistics, inventory control, and IT to resolve issues, improve picking/putaway accuracy, monitor KPIs, and train warehouse staff.

Qualifications

• Experience with warehouse operations, inventory management, or system auditing.
• Strong analytical skills and attention to detail.
• Ability to troubleshoot system issues and collaborate with IT teams.
• Excellent communication and training skills.
• Passion for process improvement and operational excellence.

Responsibilities

• Issue Resolution: Investigate and resolve operational issues that arise during the picking and putaway processes, including inventory discrepancies, order fulfillment delays, and system errors.
• Process Improvement: Identify opportunities to enhance picking and putaway procedures to improve accuracy, efficiency, and productivity. This may involve optimizing workflow, implementing best practices, or utilizing technology solutions.
• Quality Assurance: Ensure that all picking and putaway activities adhere to quality standards and operational procedures. Monitor and address any quality issues or concerns promptly.
• Training and Development: Provide training and support to warehouse staff involved in picking and putaway operations. Promote a culture of continuous improvement and operational excellence.
• Data Analysis: Analyze data related to picking and putaway performance, such as throughput rates, error rates, and inventory accuracy. Use data-driven insights to make informed decisions and recommendations.
• Collaboration: Work closely with cross-functional teams, including logistics, inventory control, and IT, to resolve complex issues and implement operational improvements.
• Reporting: Prepare regular reports on KPIs for picking and putaway operations. Present findings and recommendations to management for strategic decision-making.

Skills

Warehouse operations

Inventory management

System auditing

Analytical skills

Communication and training

Job description

Graham Personnel Services is seeking a Customer Service Specialist for a large Distribution Center in Browns Summit, NC. This 2nd shift role (4pm-2:30am, Mon-Thu) offers a temp-to-hire opportunity at $23/hr.

You will drive operational workflows, audit processes, and ensure accurate order fulfillment while supporting fast-paced operations. Collaborate with logistics, inventory control, and IT to resolve issues, improve picking/putaway accuracy, monitor KPIs, and train warehouse staff.