Warehouse & Outpatient Liaison Specialist

Medical Service Company; Sandusky (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

HSA Account w/Company Contribution

Pet Insurance

Life and AD&D insurance

Short-Term and Long-Term Disability

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Social Recognition Program

401k / Roth IRA

Job summary

Medical Service Company, based in Sandusky, OH, seeks a Warehouse Specialist/Outpatient Liaison to manage outpatient referral communications and equipment repair/maintenance, ensuring timely delivery and accurate documentation.

You will report to the Department Manager or Director, perform equipment testing and repairs per SOP, document in Brightree, and support warehouse operations. Strong communication and physical capability are essential.

Qualifications

• Excellent written and oral communication.
• Excellent interpersonal and organizational skills (a team player).
• Good physical condition with ability to lift up to 100 pounds and complete a Human Performance Evaluation.

Responsibilities

• Handle intake inquiries from physician offices and collect all information required to meet coverage criteria.
• Maintain open communication with patients/clients and referral sources, responding to questions and concerns.
• Move equipment to testing station and lift as needed; inspect equipment for cleanliness or damage.
• Determine if equipment needs repair and check warranty status; follow Repair and Maintenance procedures.
• Complete repairs per manufacturer manuals and ensure unit meets specifications; document maintenance in Brightree.
• Perform Brightree transfers and keep warehouse neat and organized; assist with other warehouse activities as needed.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Ability to lift up to 100 pounds

Team player

Education

High school diploma or GED

Tools

Brightree

Job description

Medical Service Company, based in Sandusky, OH, seeks a Warehouse Specialist/Outpatient Liaison to manage outpatient referral communications and equipment repair/maintenance, ensuring timely delivery and accurate documentation.

You will report to the Department Manager or Director, perform equipment testing and repairs per SOP, document in Brightree, and support warehouse operations. Strong communication and physical capability are essential.