Warehouse Operations Group Lead & Training Coach

Rheem Manufacturing Company; Randleman (NC); On-site; USD 48,000 - 64,000; Full time

Job summary

Rheem Manufacturing Company in North Carolina is seeking a Group Coordinator to act as a working lead, coordinating daily operations, directing workflow, and coaching associates. The role emphasizes safety, quality, productivity, and service.

You will train and develop staff, maintain training materials, support onboarding, and resolve operational issues. This position does not have disciplinary authority and requires strong team collaboration. Occasional overtime may be required.

Qualifications

• High school diploma or GED preferred.
• Three (3) years of manufacturing, warehouse, or distribution experience preferred.
• Ability to read, write, and communicate effectively in English.
• Strong attention to detail, basic math, and reading comprehension skills.
• Effective communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Ability to obtain and maintain required certifications, including Powered Industrial Vehicle (PIV) certification, as applicable.
• Ability to safely operate warehouse equipment following required training and certification.
• Ability to work overtime and weekends as business needs require.
• Ability to stand and walk for extended periods; bend, stoop, kneel, reach, and grasp materials and equipment.
• Ability to lift, push, and pull up to 50 pounds on a regular basis.
• Ability to work at heights up to 35 feet when required.

Responsibilities

• Support supervisors in coordinating daily operations and maintaining an efficient workflow while meeting safety, quality, productivity, and service expectations.
• Serve as a working lead by directing work, assigning or reassigning tasks as authorized, and providing day-to-day operational support to associates.
• Train, coach, and develop associates on standardized work, safety procedures, quality requirements, problem-solving techniques, and departmental processes.
• Create and maintain training materials, conduct on-the-job training, and support onboarding and cross-training initiatives.
• Serve as the first point of contact for associate questions and operational issues, escalating concerns through the appropriate channels as needed.
• Ensure the orderly flow of materials and work processes by coordinating activities within the department and with other functional areas.
• Monitor area performance and identify opportunities to improve safety, quality, productivity, inventory accuracy, and operational efficiency.
• Investigate operational issues, identify root causes, implement countermeasures, and recommend process improvements.
• Lead 5S and workplace organization initiatives, including maintaining visual management tools and housekeeping standards.
• Perform and support internal audits, preventive maintenance activities, and quality-related initiatives as assigned.
• Maintain proficiency in all positions within the assigned area to provide training, operational coverage, and support as needed.
• Report unusual equipment, mechanical, quality, safety, or operating conditions to the appropriate personnel.
• Maintain regular attendance and perform other duties as assigned.
• This position does not have authority to issue or direct disciplinary action.

Skills

English proficiency

Attention to detail

Communication skills

Interpersonal skills

Teamwork

Prioritization

Physical stamina

Education

High school diploma or GED

Job description

Rheem Manufacturing Company in North Carolina is seeking a Group Coordinator to act as a working lead, coordinating daily operations, directing workflow, and coaching associates. The role emphasizes safety, quality, productivity, and service.

You will train and develop staff, maintain training materials, support onboarding, and resolve operational issues. This position does not have disciplinary authority and requires strong team collaboration. Occasional overtime may be required.