Warehouse Ops Lead: Drive Efficiency & Team Growth

NFI

Smyrna (TN)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

NFI in Smyrna, TN is seeking a Warehouse Operations Supervisor to lead day-to-day warehouse activities, supervise staff, and drive daily production goals. The role emphasizes supervision, scheduling, safety, and efficiency.

You will coordinate shipping/receiving, manage workloads, mentor staff, ensure OSHA compliance, and report performance. Strong communication, problem solving, and leadership are essential, with travel to other facilities as needed.

Qualifications

Bachelor’s degree in Supply Chain, Business or related field, or 1-5 years of supervisory experience.
High School Diploma required.
Experience with Warehouse Management Systems (Manhattan preferred).
Ability to work in a fast paced, quickly changing environment.
Ability to handle changing priorities and use good judgment in stressful situations.
Experience with seasonal work forces is a plus.
Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
Working knowledge of Microsoft Office applications.
Working knowledge of warehouse / mechanical equipment.
Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
Excellent talent management and team building skills.
Excellent verbal, non-verbal, and written communication skills.
Excellent customer service skills specifically with external clients.
Excellent analytical and mathematical skills.
Bilingual English/Spanish preferred, may be required in some locations.
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
Must be able to stand/walk for up to 10-12 hours.
Lift and move totes up to 50 pounds.
Regular bending, lifting, stretching and reaching both below the waist and above the head.
Walking in the distribution center and around area with great frequency; facilities are over a quarter mile in length.
Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and be able to access all areas of the building without limitations.

Responsibilities

Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals.
Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.
Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion.
Ensures that equipment is utilized in the most efficient manner.
Coordinates the maintenance of equipment with management.
Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives.
Partners with other leaders to balance labor ensuring appropriate levels of staffing.
Drafts and submits daily end of shift report.
Makes recommendations to management on initiatives and programs to improve operations and works on those programs.