Warehouse Operations Systems Technician

Alcon MX; Fort Worth (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Alcon is seeking a Warehouse Operations Systems Technician to support WMS implementation and maintenance. You will monitor performance, ensure data integrity, and assist with system enhancements while meeting tight deadlines in a fast-paced warehouse environment.

The role requires English fluency, 3 years of relevant experience, and a 2nd shift (11am-8pm). Travel is minimal. Alcon offers a comprehensive benefits package and a commitment to equal opportunity employment.

Qualifications

• Fluently read, write, understand, and communicate in English.
• 3 Years of Relevant Experience
• 2nd shift hours: 11am-8pm

Responsibilities

• Configure systems and specifications addressing system requirements and processes.
• Revise and test system functionality to fix deficiencies and improve processes.
• Document testing and maintenance of system updates and configurations.
• Work on systems analysis, management, and implementation projects.
• Operate under deadlines and high workloads to complete tasks.
• Identify opportunities for process improvements and assist in enhancements.
• Translate user needs into functional requirements for reporting and capabilities.
• Provide data analysis to support management decisions.
• Train team members on tasks and processes.
• Advise on systems analysis, programming, or administration tasks.
• Ensure regulatory compliance for IT systems at local facilities.

Skills

WMS configuration

Data analysis

System optimization

SQL

Oracle DB

Training teammates

Technical documentation

Regulatory compliance awareness

Education

High School Diploma or Equivalent

Tools

RedPrairie

JDA

BlueYonder

Knapp Automation

Job description

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Supply Chain function, a team that manages the logistics, inventory management, and supply chain analytics for Alcon's industry leading products to ensure products are delivered efficiently and effectively so that people can see brilliantly.

The Warehouse Operations Systems Technician is primarily responsible for supporting warehouse operations by assisting with Warehouse Management Systems (WMS) implementation, configuration, and maintenance. You will monitor system performance, provide support, and handle data entry and reporting. Technical skills, adherence to procedures, and precision are crucial.

• Specifics include: Configures systems and necessary specifications that address system requirements, processes and operational requirements.
• Revises existing systems and tests functionality of the system to correct deficiencies and maintain more effective processes, data integrity, conversion, and/or input/output requirements.
• Document testing and maintenance of system updates, modifications, and configurations.
• Works on systems analysis, systems management, and systems implementation projects.
• Works under strict deadlines and high workloads independently to complete necessary tasks.
• Identify opportunities for process improvements and assist in system enhancements.
• Documents, interprets, and translates user needs and issues into functional requirements for system capabilities and reporting.
• Analyze and research challenges that provide information for management to make effective business decisions related to the deployment of system resources.
• Provides data analysis of business needs.
• Trains work group members on specific tasks and business and technical processes.
• Advises others on systems analysis, configuration, or systems administration tasks.
• Responsible for the operations, applications, and regulatory compliance related to IT Systems implemented at the local facilities.
• Advises others on systems analysis, programming, or systems administration tasks, and serves as a technical contact for a facility.
• Ensures the accurate, timely, and quality shipment of orders, and finished orders to Pharmaceutical/Consumer customer.
• Make decisions related to day-to-day tasks and issues within assigned projects, working under the guidance of senior team members for more complex decisions.
• Proficient in the use of the key logistics operating systems and technology to effectively coordinate the day-to-day operations.

WHAT YOU’LL BRING TO ALCON

• High School Diploma or Equivalent
• The ability to fluently read, write, understand, and communicate in English
• 3 Years of Relevant Experience

Work hours: 2nd shift; Monday-Friday; 11am-8pm

Travel Requirements: 0-10%

Relocation Assistance: No Sponsorship: No

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE

• Experience with RedPrairie or JDA or BlueYonder Warehouse Management System.
• Knowledge of SQL and Oracle DB.
• Experience with Knapp Automation a plus.

Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Collaborate with teammates to share standard processes and findings as work evolves! See your career like never before with focused growth and development opportunities! Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.