Technician III, Production Technical Operations - Manufacturing Associate II (Day Shift)

Alcon MX; Johns Creek, Northern (GA, KY); Hybrid; USD 60,000 - 76,000; Full time

Job summary

Alcon is seeking a Technician III, Production Technical Operations – Manufacturing Associate II to operate and maintain highly automated equipment for contact lens manufacturing. You will handle complex technical tasks, monitor quality, maintain production records, and ensure compliance with GxP and SOPs.

The role requires strong troubleshooting and cross-functional collaboration. We offer growth opportunities within a global eye care leader, with 36–48 hour work weeks, 12‑hour rotating shifts,

Qualifications

• High School Diploma or Equivalent.
• Fluent reading, writing, and communication in English.
• Degree in Engineering/Science/IT or Technical Certification preferred.

Responsibilities

• Operate, maintain, and troubleshoot highly automated manufacturing equipment.
• Set up equipment and perform preventative maintenance.
• Monitor quality, collect data, and ensure compliance with regulations.
• Coordinate resources to meet production plans and improve flow.
• Maintain daily production records and CPM metrics.
• Adhere to GxP, SOPs, and regulatory requirements.
• Collaborate with cross-functional teams to resolve downtime and implement improvements.
• Participate in root-cause analysis to drive improvements.

Skills

Technical troubleshooting

Cross-functional communication

Problem-solving

Quality documentation

Team collaboration

Education

High School Diploma

Engineering/Science/IT degree or Technical Certification

Tools

MES

SPC

Lean manufacturing

5S

Job description

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers.

This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency. The Technician III, Production Technical Operations – Manufacturing Associate II (Science/Tech/Engineering Path), is primarily responsible for operating and maintaining highly automated equipment for manufacturing contact lenses. They are responsible for handling complex technical tasks in production operations, including equipment setup, operation, maintenance, and troubleshooting. You will manage resources, monitor quality, and maintain production records, requiring advanced technical skills and problem‑solving abilities.

Key Responsibilities

• Handle advanced technical tasks to support production operations and enhance efficiency
• Set up, operate, maintain, and troubleshoot production equipment, including performing preventative and basic electrical/mechanical repairs
• Coordinate resources and workflows to meet production and quality requirements
• Support material flow to ensure uninterrupted production
• Monitor output quality and process data to identify and address deviations or defective products
• Maintain accurate daily production records and documentation for compliance and performance tracking
• Review work orders, schedule resources, and ensure alignment with production plans
• Adhere to all GxP, SOP, and regulatory requirements, ensuring complete and accurate documentation
• Work with cross‑functional teams to resolve downtime events and implement improvements
• Participate in root‑cause analysis and corrective actions for equipment, process, or quality issues
• Evaluate, analyze, and interpret data (KPI’s, SPC) to make effective decisions utilizing the standard work format
• Plan proper actions to improve performance OEE
• Supervise equipment for safe performance and promptly address unsafe acts or conditions
• Monitor equipment for safe performance and address any unsafe acts or conditions in a timely manner
• Perform floor compliance checks, floor audit readiness, and completion of shift walkthroughs
• Verify MES downtime entries, SPC data, and lot changes for accuracy and traceability
• Participate in meetings and production crossovers to maintain effective communication
• Track weekly production activities and assist in preparing Critical Performance Metrics (CPM)
• Raise and escalte resource or performance issues as needed to maintain productivity
• Work effectively in a team environment and communicate issues clearly to leadership or Electro‑Mechanics

What You’ll Bring to Alcon

• High School Diploma or Equivalent
• The ability to fluently read, write, understand, and communicate in English

Preferred Qualifications / Skills / Experience

• Degree in Engineering/Science/IT or Technical Certification
• Leadership or training experience
• Good mechanical aptitude and strong technical troubleshooting skills
• Ability to communicate effectively cross‑functionally
• Experience with MES, SPC, or other digital manufacturing systems
• Familiarity with lean manufacturing, 5S, or continuous improvement methodologies

How to Thrive at Alcon

Collaborate with teammates to share standard processes and learnings as work evolves! See your career like never before with focused growth and development opportunities! Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career! Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Equal Opportunity

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

Work Hours: 36 - 48 hours per week (12-hour rotating day shift: 2 days on, 2 days off, and every other weekend)

Travel Requirements: 0% Location: Onsite Sponsorship & Relocation: Not Available

Alcon, which was founded in 1945, sells its products in 180 countries worldwide. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs.