Warehouse Operations Supervisor -- Third Shift

Ocean State Job Lot; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Ocean State Job Lot is seeking a Warehouse Operations Supervisor for its Philadelphia location. This hands-on leader will actively work with Warehouse Associates and Leads, ensuring operational excellence in a fast-paced environment. Responsibilities include managing team performance metrics, implementing process improvements, and maintaining accurate operational records.

The ideal candidate will have over 5 years of logistics experience and show strong leadership, teamwork, and communication skills. Join us in delivering top-quality service while fostering a positive and growth-oriented team culture.

Qualifications

• 5+ years fulfillment/distribution experience with at least 2 years in a leadership role supervising diverse teams.
• Ability to navigate technology including WMS
• Excellent verbal and written communication skills.

Responsibilities

• Manage the development of your team in meeting departmental and site goals.
• Ensure team success through data-driven decision making.
• Schedule shifts that align with volume and operational hours.

Skills

Leadership

Problem-solving

Team motivation

Data analysis

Communication

Project management

Education

BA/BS degree or equivalent work experience

Tools

WMS system functionality

Job description

Warehouse Operations Supervisor -- Third Shift

As a Warehouse Operations Supervisor , you are a hands‑on leader, working day‑to‑day with our Warehouse Associates and Leads. Under the direction of the Operations Manager, you manage the development of your team in meeting departmental and site goals related to safety, culture, costs, performance, and quality. You will set a standard of operational excellence and ensure your team’s success through data‑driven decision making and values‑based leadership. Additionally, you will be responsible for the accuracy of reports, scheduling, communication cross‑functionally, and ensure production is done in an efficient and safe manner.

Who We Are

Dietz and Watson was founded in 1939 by Gottlieb Dietz, a talented young German sausage maker. His primary goal was to produce the most flavorful, highest quality deli meats in the marketplace, to please even the most discriminating palate. His old‑world recipes and commitment to “quality above all” demanded nothing less than the freshest lean beef, ham, pork turkey breast and chicken breast. He then added only the finest all‑natural spices and seasonings gathered from around the world.

Today, at Dietz & Watson, the third generation of the family continues Gottlieb Dietz’s dedication and commitment in preparing our Premium Deli Meats and Artisan Cheeses. In fact, all of our standards exceed those set by government guidelines.

Our mission is always both perfection and originality. This is how we prepare wholesome, nutritious and uniquely premium meats. And our Master cheese makers create our hand‑churned, small batch cheeses with the same commitment to “quality above all”.

Anticipated Schedule

You will work on site at our Philadelphia DC and support 3rd shift. Warehouse leadership is expected to be onsite during their scheduled shift and is at the discretion of your manager based on operational needs. Specific expectations should be discussed with your manager.

• Third Shift: Monday: 9 p.m. – 5:30 a.m., Tuesday through Thursday: 10 p.m. – 6 a.m., and Friday 11 p.m. – 7:30 a.m.
• Works well and can problem‑solve in a fast‑paced environment to ensure on‑time delivery and exceed expectations of our customers, clients, and employees
• Effectively schedule shifts that align with volume and operation hours
• Proven record of leading teams to hit key KPIs and metrics for the operation
• Monitor and implement continuous process improvement best practices
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Demonstrates the leadership qualities needed to motivate and engage a team
• Ability to navigate technology including WMS system functionality
• Being hands‑on, coach, train and develop Warehouse Associates / Leads to be efficient with processes and procedures
• Empathetic leader, who cares deeply about the success of their team and their overall development and growth
• 5+ years fulfillment/distribution experience with at least 2 years in a leadership role supervising diverse teams
• Help to solve operational opportunities through data analysis, innovation and process optimization
• Demonstrates a high level of teamwork, partnering cross‑functionally to ensure a successful operation and organization as a whole
• Possesses strong attention to detail and ability to keep accurate records
• Excellent management and project management skills
• Excellent verbal and written communication
• BA/BS degree a plus or equivalent work experience
• Is physically able to stand for the duration of the shift, move boxes up and down, including bending and frequently lifting (up to 60 lbs required)
• Ability to work in a cooler and freezer environment with a temperature range of –5 to 40 °F