Warehouse Operations Supervisor – ISO/WMS Leader

CooperVision; Town of Henrietta (NY); On-site; USD 56,000 - 82,000; Full time

Job summary

CooperVision in Henrietta, NY is seeking a shift supervisor to lead daily distribution operations in a highly automated warehouse. You will oversee order processing, ensure on-time shipments, and coordinate with multiple departments to resolve issues.

The role requires an Associates degree, 3+ years in supervision, and 4–6 years in distribution/warehouse. Familiarity with warehouse systems (JDA, BAAN a plus) in an FDA/ISO environment is ideal.

Qualifications

• Proficient with Microsoft Office and warehouse management systems.
• Knowledge of ISO 9000 and distribution workflows.
• Ability to lead and develop a trained workforce.

Responsibilities

• Lead and monitor employee performance to ensure smooth workflow and high productivity.
• Ensure SOPs and ISO 9000 requirements are followed and updated.
• Analyze volume fluctuations and system issues to maintain operations.
• Hire, discharge, evaluate, and discipline staff per policies.
• Plan staffing, supplies, and inventories; manage department inventories.
• Coordinate with other departments to expedite critical orders and resolve issues.
• Drive continuous improvement and cost-effectiveness.

Skills

Microsoft Office

Warehouse management systems

Leadership

Continuous improvement

Education

Associates degree required with primary emphasis on business management or equivalent

Bachelor degree preferred

Tools

JDA

BAAN

Job description

CooperVision in Henrietta, NY is seeking a shift supervisor to lead daily distribution operations in a highly automated warehouse. You will oversee order processing, ensure on-time shipments, and coordinate with multiple departments to resolve issues.

The role requires an Associates degree, 3+ years in supervision, and 4–6 years in distribution/warehouse. Familiarity with warehouse systems (JDA, BAAN a plus) in an FDA/ISO environment is ideal.