Distribution Supervisor - 2nd Shift

CooperVision; Town of Henrietta (NY); On-site; USD 56,000 - 82,000; Full time

Job summary

CooperVision in Henrietta, NY is seeking a shift supervisor to lead daily distribution operations in a highly automated warehouse. You will oversee order processing, ensure on-time shipments, and coordinate with multiple departments to resolve issues.

The role requires an Associates degree, 3+ years in supervision, and 4–6 years in distribution/warehouse. Familiarity with warehouse systems (JDA, BAAN a plus) in an FDA/ISO environment is ideal.

Qualifications

• Proficient with Microsoft Office and warehouse management systems.
• Knowledge of ISO 9000 and distribution workflows.
• Ability to lead and develop a trained workforce.

Responsibilities

• Lead and monitor employee performance to ensure smooth workflow and high productivity.
• Ensure SOPs and ISO 9000 requirements are followed and updated.
• Analyze volume fluctuations and system issues to maintain operations.
• Hire, discharge, evaluate, and discipline staff per policies.
• Plan staffing, supplies, and inventories; manage department inventories.
• Coordinate with other departments to expedite critical orders and resolve issues.
• Drive continuous improvement and cost-effectiveness.

Skills

Microsoft Office

Warehouse management systems

Leadership

Continuous improvement

Education

Associates degree required with primary emphasis on business management or equivalent

Bachelor degree preferred

Tools

JDA

BAAN

Job description

Job Description

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in Henrietta, NY and is not eligible for relocation assistance.

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

Job Summary

Under general direction and guidance, leads all shift activities and assures the timely shipments of orders processing during respective shift utilizing warehouse management systems. Prepares, monitors, records and reports information regarding shift performance and progress. As necessary, cover other departments and overtime shifts in absence of shift Supervisor. Complete understanding of warehouse management systems, and distribution operations

Responsibilities

• Regularly leads and monitors employee’s performance to assure a smooth workflow and maximum productivity in a highly automated environment. Thorough training, coaching and experimentation help to design, seek approval and implement process and productivity enhancements.
• Supervisor assures departmental adherence to Good Distribution Practices, Standard Operating Procedures (SOP) and ISO 9000 requirements. Also responsible to ensure SOP’s are up to date.
• Uses critical thinking skills to account for fluctuations in volumes, systems issues and/or other variabilities in daily operation.
• As required hires, discharges, evaluates and disciplines employees in accordance with current personnel policies.
• Complete understanding of distribution workflows and distribution plans, participates in and is responsible for departmental planning regarding staffing, production supplies and inventories. Orders and maintains all supply inventories related to the department.
• Supervisor assures that all Material Handling Systems in the area are functional, working properly, and that all operators are properly trained in their use.
• Interacts with other departments, including customer service, training, and management as required to expedite critical orders, track and seek resolution for distribution related issues.
• As required, leads activities between shifts to insure a smooth and efficient product flow and adherence to picking and shipping schedules.
• Assists in and/or initiates data collection activities designed to identify and report on distribution trends relating to efficiency and cost effectiveness.
• Remains in communication with all levels of distribution management advising them of day to day activities. Takes appropriates/immediate action to resolve any concerns or issues.
• Supervisor is responsible for staffing, training, and employee relations to achieve picking and shipping goals, following SOP and ISO requirements. Provides project, cost improvement, and leadership support while promoting a safe work environment.
• Supervisor is responsible for reviewing and accurately reporting of Work Force Management (WFM) to employees and manager on a daily/weekly basis.
• Establish and drive continuous improvement efforts to maximize efficiencies in the organization

Qualifications

Knowledge, Skills and Abilities:

• Microsoft Office, Warehouse Management System. JDA and BAAN experience a plus.
• Solid understanding of warehouse management systems, transportation systems, labor management, Distribution workflows, and ISO 9000. Must be able to lead and facilitate a well-trained workforce. Supervisor should possess skills to utilize the concept of continuous improvement and change management.

Work Environment

• Normal warehouse and office environment with some exposure to dust, heat, cold, and noise. Ability to perform light to medium physical work, exerting up to 40-50 pounds of force occasionally, and performing such activities as lifting, keying, stooping and bending.

Experience

• At least three plus years’ experience in a supervisory or management capacity. Must have four to six years’ experience in Distribution or Warehouse environment. Previous experience in a FDA and ISO regulated environment a plus.

Education

• Associates degree required with primary emphasis on business management or equivalent. Bachelor degree preferred.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $55,647.00 and $81,732.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future.

• This position may also be eligible for other types of compensation and benefits.