Onsite Distribution Lead & Training Specialist

CooperVision; Town of Henrietta (NY); Sur place; USD 32 000 - 37 000; Plein temps

Résumé du poste

CooperVision in West Henrietta, NY is seeking a warehouse training and SME lead to formalize and deliver departmental onboarding, SOPs, and cross-training. This role develops SME knowledge and serves as primary trainer for new and existing staff, partnering with the OTC and Distribution teams to align training plans and work assignments.

The ideal candidate has 2–4 years in distribution/warehouse, strong communication, safety focus, and experience coaching others in a fast-paced environment.

Qualifications

• Requires advanced knowledge of operational systems and practices typically gained through prior work experience and/or education.
• Demonstrated proficiency in departmental processes with the ability to achieve and maintain Subject Matter Expert (SME) status.
• Willingness and ability to train, coach, and develop employees in a hands-on environment.
• Ability to partner effectively with cross-functional teams (e.g., Distribution Coordinator, OTC).
• Capable of stepping into Coordinator-level responsibilities and making sound decisions when needed.
• Willingness and ability to onboard new hires and conduct retraining or recertification activities.
• Ability to communicate effectively verbally and in writing.
• Commitment to safety, quality, and Company Values.
• Ability to use assigned computer systems

Responsabilités

• Develops and maintains subject matter expertise (SME) in departmental operations; serves as a resource and fills in across functions as needed to support business demands.
• Partners with New Hire Orientation to welcome and onboard new employees; provides facility orientation (e.g., parking, entrances, badge access, time clocks, common areas) and supports their transition into the department.
• Collaborates with the Distribution Coordinator to determine training plans and work assignments for new hires.
• Serves as the primary trainer for new and existing employees; conducts onboarding, cross-training, retraining, and recertification activities as needed.
• Maintains and manages Agile-related documentation and paperwork, ensuring accuracy and compliance.
• Partners with the OTC department to review, update, and develop standard operating procedures (SOPs) and work instructions.
• Provides operational support by assuming Coordinator responsibilities in their absence or as required.
• Completes required certification and safely operates powered industrial trucks (PIT) or other equipment, as needed based on departmental requirements.
• Works to deliver day-to-day objectives with significant impact on achievement of production-related results for the job area, including business, material, or equipment implications.
• Requires advanced knowledge of operational systems and practices typically gained through prior work experience and/or education.
• As business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime.

Connaissances

Operational systems

SME status

Training others

Cross-functional collaboration

Coordinator responsibilities

Onboarding new hires

Communication skills

Safety compliance

Computer systems

Formation

High school diploma

Outils

PIT operation

Warehouse equipment

Forklift experience

Description du poste

CooperVision in West Henrietta, NY is seeking a warehouse training and SME lead to formalize and deliver departmental onboarding, SOPs, and cross-training. This role develops SME knowledge and serves as primary trainer for new and existing staff, partnering with the OTC and Distribution teams to align training plans and work assignments.

The ideal candidate has 2–4 years in distribution/warehouse, strong communication, safety focus, and experience coaching others in a fast-paced environment.