Warehouse Operations Supervisor

Coastal Elite Pro; Bethlehem (Northampton County); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits package

Job summary

Coastal Elite Pro in Bethlehem, PA, seeks a Warehouse Supervisor to oversee daily warehouse operations, including receiving, shipping, returns, and order picking. The role emphasizes accurate inventory control and DEA‑regulated record keeping to ensure safety and compliance.

You will lead staff, maintain records, and coordinate packing quality and delivery schedules while supporting controlled substances handling and safety policies. Strong leadership and MS Office skills are essential.

Qualifications

• Bachelor's degree or equivalent experience; minimum two years of related experience.
• Strong leadership, communication, and decision‑making skills.
• Basic mathematical, analytical, and organizational skills.
• Proficiency with Outlook, Word, Excel, and PowerPoint.
• Ability to operate warehouse equipment, including reach trucks.
• Willingness to work extended hours, participate in physical inventories, and support emergency needs.

Responsibilities

• Lead and motivate warehouse staff; monitor performance and attendance.
• Optimize work processes to improve productivity, accuracy, and cost-effectiveness.
• Ensure adherence to safety policies, safety rules, and DEA regulations.
• Oversee receipt, verification, and documentation of merchandise, including controlled substances.
• Supervise order fulfillment, packing quality, and shipping logistics.
• Maintain accurate records of shipments, inventory, and delivery schedules.
• Handle customer interactions regarding delivery or order issues.
• Manage and track inventory, including physical counts and audits.
• Ensure proper training, coaching, and development of associates.

Skills

Leadership

Communication

Decision‑making

Analytical thinking

Organizational skills

MS Office proficiency

Education

Bachelor’s degree or equivalent experience

Tools

Outlook

Word

Excel

PowerPoint

Job description

Role Overview: The Warehouse Supervisor oversees daily warehouse operations, including hiring, training, and supervising associates. They manage functions such as receiving, shipping, returns, order picking, packing, and inventory control, ensuring accuracy and efficiency. The role involves verifying outgoing shipments, maintaining detailed records—especially for controlled substances—and ensuring safety compliance.

Key Responsibilities

• Lead and motivate warehouse staff; monitor performance and attendance.
• Optimize work processes to improve productivity, accuracy, and cost-effectiveness.
• Ensure adherence to safety policies, safety rules, and DEA regulations.
• Oversee receipt, verification, and documentation of merchandise, including controlled substances.
• Supervise order fulfillment, packing quality, and shipping logistics.
• Maintain accurate records of shipments, inventory, and delivery schedules.
• Handle customer interactions regarding delivery or order issues.
• Manage and track inventory, including physical counts and audits.
• Ensure proper training, coaching, and development of associates.

Qualifications & Skills

• Bachelor’s degree or equivalent experience; minimum two years of related experience.
• Strong leadership, communication, and decision‑making skills.
• Basic mathematical, analytical, and organizational skills.
• Proficiency with computer applications such as Outlook, Word, Excel, and PowerPoint.
• Ability to operate warehouse equipment, including reach trucks.
• Willingness to work extended hours, participate in physical inventories, and support emergency needs.

Additional Information

The role offers night shifts, a sign‑on bonus, and comprehensive benefits supporting wellness, professional growth, and work‑life balance. Commitment to equal employment opportunity and accommodations for individuals with disabilities is upheld.