Warehouse Operations Manager

Warehouse Recruiters; San Francisco (CA); Presencial; USD 110 000 - 135 000; Tempo integral

Resumo da oferta

Warehouse Recruiters in San Francisco, CA seeks an experienced Warehouse Operations Manager to lead fast-paced pick, pack, kitting and distribution efforts. Oversee daily workflows, ensure inventory accuracy, and maintain on-time order fulfillment across multiple client accounts.

The role requires 5+ years of warehouse and logistics management, proficiency with WMS and shipping software, and the ability to scale operations while coaching a team of up to 10 associates.

Qualificações

• 5+ years of warehouse and logistics management experience in complex fulfillment environments.
• Extensive experience with kitting, returns and exchanges, quality control, picking, packing, and order fulfillment.
• Experience managing thousands of SKUs across multiple e-commerce accounts.
• Strong inventory management, logistics, and warehouse operations experience.
• Familiarity with WMS systems, shipping software, and e-commerce fulfillment platforms.

Responsabilidades

• Oversee day-to-day warehouse operations and ensure on-time fulfillment.
• Lead and train a team of up to 10 associates with safety-first focus.
• Coordinate kitting, packing, and returns for multiple clients.
• Manage inventory accuracy and order processing using WMS.
• Liaise with carriers and freight forwarders for inbound/outbound shipments.
• Monitor KPIs to drive productivity and cost savings.

Conhecimentos

Warehouse leadership

Team management

Inventory control

WMS proficiency

Process optimization

Ferramentas

WMS software

Shipping platforms

Descrição da oferta de emprego

• Managed all day-to-day warehouse operations in a fast-paced pick, pack, kitting, and distribution environment, ensuring efficient workflows, inventory accuracy, and on-time order fulfillment.
• Maintained e-commerce Service Level Agreements (SLAs) for 30+ e-commerce stores.
• Supervised and led a team of up to 10 warehouse associates, providing training, scheduling, performance coaching, and daily operational direction to maximize productivity and safety.
• Scheduled kitting and packaging projects for multiple clients while coordinating priorities and communicating project updates with the sales team to ensure customer satisfaction.
• Utilized WMS, shipping platforms, and inventory management systems to oversee inventory control, order processing, shipping, and receiving activities.
• Reviewed pick orders, maintained inventory accuracy, prepared and packaged products for shipment, and coordinated the timely consolidation of domestic and international shipments.
• Worked with freight forwarders and carriers to manage import/export documentation and ensure compliance with shipping requirements.
• Monitored and analyzed key performance indicators (KPIs), including fulfillment accuracy, turnaround time, labor utilization, inventory accuracy, and shipping performance to drive continuous operational improvements.
• Identified process inefficiencies and implemented workflow improvements, warehouse layout enhancements, and cost-saving initiatives to increase productivity and reduce operating expenses.
• Collaborated with senior leadership to scale warehouse operations, support new client onboarding, and improve overall operational performance.
• Maintained a clean, organized, and safety-focused warehouse while ensuring compliance with company policies and operational standards.
• Managed relationships with UPS, FedEx, USPS, freight carriers, and courier services.
• Demonstrated strong leadership, problem-solving, organizational, and communication skills in a high-volume, customer-focused warehouse environment.

QUALIFICATIONS

• 5+ years of warehouse and logistics management experience in complex fulfillment environments.
• Extensive experience with kitting, returns and exchanges, quality control, picking, packing, and order fulfillment.
• Experience managing thousands of SKUs across multiple e-commerce accounts.
• Strong inventory management, logistics, and warehouse operations experience.
• Familiarity with WMS systems, shipping software, and e-commerce fulfillment platforms.