Warehouse Operations Manager

W.T. Hight & Co.; Pembroke (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

W.T. Hight in Pembroke, MA is seeking a Warehouse Operations Manager to oversee daily warehouse activities, lead a team, ensure inventory accuracy, and maintain a safe, productive work environment.

The role emphasizes leadership, WMS proficiency, inventory control, and cost-conscious process improvements to support efficient distribution operations. The ideal candidate will have extensive experience in warehouse management, strong communication skills, and the ability to coordinate with vendors,

Qualifications

• Bachelor’s degree in logistics, supply chain management or related field preferred.
• Several years of warehouse management experience with leadership track record.
• Experience with inventory control, shipping/receiving, order picking and staff supervision.
• Proficiency in warehouse management systems and data reporting.
• Knowledge of safety regulations and OSHA considerations.

Responsibilities

• Oversee daily warehouse operations and staff performance.
• Ensure inventory accuracy and timely order fulfillment.
• Implement process improvements to reduce costs and boost efficiency.
• Maintain safe working environment and enforce safety protocols.

Skills

Leadership

Communication

Problem solving

Organization

Customer service

Safety compliance

Inventory management

Process improvement

Education

Bachelor’s degree in logistics or related field

Tools

WMS software

RFID/barcode tech

Microsoft Office (Excel)

Job description

Warehouse Operations Manager, careers at W.T. Hight

Warehouse Operations Managers play a crucial role in overseeing the efficient and effective operation of a warehouse or distribution center. They are responsible for managing staff, optimizing processes, ensuring inventory accuracy, and maintaining a safe and productive work environment. Qualifications for this role can vary, but here are common qualifications and skills typically expected from Warehouse Operations Managers:

Qualifications

What the role asks for

Education

• A bachelor’s degree in logistics, supply chain management, business administration, or a related field is often preferred. Some positions may require a master’s degree or equivalent experience.

Experience

• Several years of experience in warehouse management, with a proven track record of leadership and success in optimizing warehouse operations.
• Experience with various aspects of warehouse management, including inventory control, shipping and receiving, order picking, and staff supervision.

Leadership Skills

• Strong leadership and managerial skills to effectively lead and motivate a team of warehouse staff.
• Ability to make decisions, delegate tasks, and provide guidance to ensure efficient operations.

Warehouse Management Systems (WMS)

• Proficiency in using warehouse management software and systems to track inventory, manage orders, and optimize processes.
• Familiarity with RFID and barcode technology is a plus.

Inventory Management

• Expertise in inventory control techniques, including cycle counting, stock replenishment, and minimizing shrinkage and discrepancies.
• Experience with inventory forecasting and demand planning.

Safety Compliance

• In-depth knowledge of safety regulations and the ability to enforce safety protocols to maintain a safe working environment.
• Certification in workplace safety (e.g., OSHA) may be required or preferred.

Communication Skills

• Excellent communication skills to interact with team members, upper management, vendors, and customers.
• Ability to convey information clearly and concisely.

Problem-Solving Skills

• Strong analytical and problem-solving abilities to identify and address operational challenges and inefficiencies.
• Continuous improvement mindset to optimize processes and reduce costs.

• Proficiency in using Microsoft Office Suite (especially Excel) and other relevant software for data analysis and reporting.
• The flexibility to adapt to changing priorities, schedules, and operational demands.

Organization

• Strong organizational skills to manage and prioritize multiple tasks and projects simultaneously.

• Understanding of budgeting and cost control to manage warehouse expenses effectively.

Customer Service

• Ability to meet customer expectations for on-time deliveries and accurate order fulfillment.

Certifications

• Relevant certifications, such as Certified Supply Chain Professional (CSCP) or Certified in Production and Inventory Management (CPIM), can enhance qualifications.

• Willingness to stay updated on industry trends, new technologies, and best practices in warehouse management and logistics.

Physical Fitness

• While not always a strict requirement, good physical condition can be beneficial for overseeing warehouse operations that may involve manual labor and physically demanding tasks.