Warehouse Operations Manager

ACR (AmerCareRoyal); Exton (PA); On-site; USD 85,000 - 105,000; Full time

Job summary

ACR (AmerCareRoyal) is seeking a Warehouse Operations Manager to lead the Exton, PA site, ensuring safe, efficient operations from inbound to outbound while developing people and processes.

You will drive KPI-based performance, GDP/compliance, and a culture of safety, integrity, and excellence, partnering with senior leadership for site success.

Qualifications

• 5+ years of leadership experience in warehousing and/or manufacturing environments.
• Bachelor’s degree in business administration with focus in operations management or logistics.

Responsibilities

• Lead and develop a high-performing warehouse team to meet company objectives.
• Ensure safe, compliant, and efficient operations across inbound, internal, and outbound processes.
• Monitor KPIs to drive performance and continuous improvement.
• Collaborate with leadership to plan budgets and resource needs.
• Maintain GDP certification and support retail/food-supply standards.

Skills

Leadership in warehousing

Strong communication

MS Office (Word, Excel)

Independent and team work

Education

Bachelor’s degree in business administration with focus in operations/logistics

Job description

Brief Description

Unbox Your Potential: Our customers see us as the industry Leader for trusted, high-quality food service essentials and supply chain solutions – and our employees see the value in what they do each day. We offer a culture supported by integrity, growth, relationships, and excellence. We’re looking for a Warehouse Operations Manager – are you ready to explore your career with us?

This Warehouse Operations Manager is responsible for delivering safe and efficient operational performance by strengthening our processes, ensuring our compliance, and developing our people. The scope of this role includes everything that may impact the safe, accurate, and efficient processing at the site. A high level of communication is required to keep team members, colleagues, and leadership informed on site performance, opportunities, and risks. This is a critical role in the supply chain with access and visibility to senior leadership and customers. Professionalism is both expected and always required.

This position is on-site in our Exton, PA facility from Monday through Friday.

How you'll make the impact

• Role model team-member safety and food-safety through all you do.
• Provide and maintain a safe and healthy working environment for employees and visitors.
• Ensure that Customer, Supplier, and Carrier needs are at or above the service levels set by our company.
• Communicate effectively to your team, your colleagues, and your manager.
• Recruit, hire, train, maintain, and lead a team of highly qualified people to achieve the company objectives.
• Maintain GDP certification and top score of Excellent (or like) in pursuit of Food Certification.

Operational Management

• Ensure policies and procedures are communicated, trained, understood, followed, and enforced.
• Ensure transactions for all material movements are both accurate and timely.
• Ensure reports are updated, accurate, published, and communicated timely.
• Leverage KPIs to ensure operational consistency and performance. Key metrics include timeliness and accuracy of all warehouse operations from inbound to internal to outbound handling of inventory.
• Identify, develop, and implement procedural changes to improve safety, efficiency, and effectiveness of the operation.
• Adhere to standards and best practices, all operations can benefit from each other’s expertise and learning.
• Provide the resources needed (equipment, supplies, labor) to the operation. Document the need and justification.
• Provide a carrier and driver experience that will result in ACR being viewed as a ‘Shipper of Choice’ with carriers.

Team Development

• Develop yourself by staying current on industry and business trends. Develop your team by securing training, resources, and experiences that strengthen them.
• Insist on an environment of accountability by communicating the standards of behavior and performance then coaching, counseling, and correcting to achieve operational and organizational results.

Strategic Planning

• Anticipate operational needs and develop plans to overcome them. Involve others early in this process so that solutions have the support of affected departments and teams.
• Create and manage to a budget no matter if bottom-up or top-down driven.
• Prepare and present justification and business cases for changes that will improve operational and business results.
• Identify and implement opportunities to improve our utilization of shipping capacity and effectiveness
• Monitor industry trends and advancements to keep our sites modern and competitive.

Requirements

What you’ll need to be successful

• 5+ years of experience in a leadership role within warehousing and/or manufacturing environments; prior people-leadership required
• Bachelor’s degree in business administration with a focus in operations management or project management or logistics management or equivalent experience
• Must possess exceptional attention to project details and the development of alternative plans to ensure satisfactory delivery of supplies and materials on the customer’s timeline
• Working knowledge of MS Office suite including Word and Excel
• Strong communication (written and verbal) skills and the need to align and influence the thinking and commitments of others, challenge and influence the thinking of organization leaders
• Demonstrate the ability to work well both independently and in a team environment

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Pre-Hire Process

Employment Offers are contingent on completion of a Physical, a Criminal Background Check, and Drug Screening. Due to the nature of machinery and equipment in the facility, ACR and all subsidiaries' Drug Screenings are inclusive of Marijuana, regardless of your state's laws on medicinal and recreational usage.

Summary

Compensation

The salary range for this position is $85,000 - $105,000 annually. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position. ACR reserves the right to modify this pay range at any time. ACR offers a competitive total rewards package inclusive of health and financial wellness benefits, fringe benefits, paid time off, and an annual bonus program.

EEO Statement

ACR is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Learn more about ACR HERE. Learn more about our Culture HERE