Warehouse Operations Manager

Logistics Plus; Chino (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Logistics Plus seeks an experienced Warehouse Operations Manager for the Chino, CA site to direct day-to-day warehouse operations and staff performance. The role emphasizes safety, efficiency, and adherence to SOPs while coordinating labor and customer interactions.

The ideal candidate has 3+ years in a multi-client 3PL setting, forklift experience, and familiarity with CargoWise. Strong communication and leadership skills are essential for success.

Qualifications

• High school diploma or equivalent required.
• 3+ years supervisory experience in a multi-client, 3PL warehouse.
• Forklift experience required; oversized pallets preferred.
• Experience with Warehouse Management Systems (CargoWise preferred).

Responsibilities

• Coordinates and oversees the day-to-day workflow of warehouse staff.
• Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.
• Ensures proper labor coverage for daily workload.
• Develops and ensures compliance with both internal and external SOPs.
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.
• Interacts with customer daily and attends regular customer meetings.
• Directs the operations of the warehouse personnel to achieve prescribed objectives.
• Develops and implements daily plan for allocating equipment to jobs.
• Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.
• Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.

Skills

Microsoft Office

Warehouse operations

OSHA/DOT/HAZMAT regs

Staff management

Process improvement

Reporting & docs

Communication skills

Bilingual EN/ES (pref)

Education

High school diploma or equivalent

Tools

Forklift

CargoWise

Job description

Job Details

Job Location: Chino Warehouse - Chino, CA 91710

Salary Range: $70,000.00 - $80,000.00 Salary

Job Category: Warehouse

Job Summary: We are looking for an experienced, highly motivated, hands-on Warehouse Operations Manager for our Phoenix warehouse. The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the Warehouse.

Supervisory Responsibilities

• Coordinates and oversees the day-to-day workflow of warehouse staff.

Duties/Responsibilities

• Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.
• Ensures proper labor coverage for daily workload.
• Develops and ensures compliance with both internal and external SOPs.
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.
• Makes recommendations to the Warehouse, Facility or Branch Manager on programs to improve warehouse operations.
• Interacts with customer daily and attends regular customer meetings.
• Directs the operations of the warehouse personnel to achieve prescribed objectives.
• Develops and implements daily plan for allocating equipment to jobs.
• Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.
• Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.

Qualifications Required Skills/Abilities

• Working knowledge of Microsoft Office applications
• Working knowledge of warehouse / mechanical equipment
• Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
• Ability to work in fast paced environment.
• Ability to handle changing priorities and use sound judgment in stressful situations.
• Experience with developing and implementing performance metrics and process improvement.
• Excellent talent management and team building skills.
• Experience with writing reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Excellent verbal, non-verbal, and written communication skills
• Excellent customer service skills, specifically with external clients
• Bilingual English/Spanish is preferred, not essential.
• Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Education and Experience

• High school diploma or equivalent required.
• 3+ years of hands-on supervisory experience in a multi-client, 3PL warehouse, fulfillment and distribution facility
• Forklift experience required, with experience handling oversized pallets preferred.
• Experience with Warehouse Management Systems (CargoWise preferred)

Physical Requirements

• Must be able to stand/walk for up to 10-12 hours.
• Lift and move totes up to 50 pounds.
• Walking in the warehouse and around area with great frequency.
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.
• Regular bending, lifting, stretching, and reaching both below the waist and above the head.