Warehouse Operations Manager

Ultipro; Bethlehem (Northampton County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay with bonus eligibility

Flexible schedules (full-time, part‑t​

On-demand pay options

Health, dental, vision benefits

Paid holidays and PTO

Job summary

GEODIS is seeking a hands-on Warehouse Operations Lead to establish procedures for shipments, inventory, and safety. You will manage staffing, training, and performance while coordinating with customer service and sales to ensure demand is met.

In this role you will drive KPI performance, oversee budgeting and compliance with standards such as ISO/CTPAT, and partner with engineering to optimize warehouse layout and product placement.

Qualifications

• Experience with warehouse management systems (WMS)
• Experience with labor management systems (LMS)
• PC literate; proficient with Word, Excel, Outlook, PowerPoint
• Ability to read, analyze, and interpret general business publications/regulations
• Ability to write reports, business correspondence, and procedures
• Ability to present information and respond to groups of managers and clients
• Ability to solve practical problems and interpret varied instructions

Responsibilities

• Establishes and leads operational procedures for shipments, inventory control, and warehousing
• Ensures safe, compliant, and efficient warehouse operations
• Coordinates with customer service and sales to align activities
• Manages staff scheduling, training, and performance reviews
• Oversees budget, KPI tracking, and P&L for the distribution center
• Supports layout planning with engineering for optimal product placement

Skills

Analytical thinking

Leadership

Communication

Report writing

Problem solving

Reading & interpreting regulations

Tools

Warehouse Management System (WMS)

Labor Management System (LMS)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

At GEODIS, we don't just move products. We keep businesses running, communities connected, and the world's leading brands moving forward. As a global third-party logistics leader, we're driven by one purpose: A Better Way to Deliver. Whether you're just starting your career or looking for your next opportunity, GEODIS offers the tools, support, and career paths to help you go further.

Your role on the team:

• Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
• Ensures the physical condition of warehouse and equipment are properly maintained
• Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
• Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
• Leads an efficient and successful operations while successfully mitigating any barriers to success
• Partners with engineering to implement and maintain proper layout of warehouse and product placement
• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
• Ensures adequate staffing, training, coaching and development for employees
• Reports employees' hours worked to Payroll on a weekly basis
• Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
• Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
• Effectively manages the budget and P&L of the operation
• Addresses complaints and resolves problems
• For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

What you need:

• Experience with warehouse management systems preferred
• Experience with labor management systems and productivity initiatives preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Why Build Your Career with GEODIS?

• Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
• Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
• Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
• Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
• Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
• Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
• Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
• Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year , because we believe in developing talent from within.
• Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
• Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund .
• Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
• Deliver Your Authentic Self We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
• Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.

Your next destination starts here. Come build your career with a global logistics leader that's delivering opportunities every day.

*Eligibility for certain benefits varies by location, position, employment status, and length of service.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.