Warehouse Operations Manager

GEODIS; Bethlehem (Northampton County); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

On-demand pay options

Telemedicine from day one

Medical, dental, vision coverage

Job summary

GEODIS is seeking a Warehouse Operations Supervisor to lead daily warehouse activities, ensure inventory accuracy, and maintain equipment readiness in Bethlehem, PA. You will partner with customer teams and engineering to optimize layout and processes, while driving safety, quality, and cost control.

The role requires experience with WMS/LMS systems, strong PC skills, and the ability to train and develop staff. A focus on customer satisfaction and regulatory compliance is essential for success.

Qualifications

• Experience with warehouse management systems preferred.
• Experience with labor management systems and productivity initiatives preferred.
• Lean certifications preferred.
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to read, analyze, and interpret general business materials and regulations.
• Ability to write reports and present information clearly.

Responsibilities

• Establishes and leads operational procedures for shipments and inventory accuracy.
• Ensures physical condition of warehouse and equipment is maintained.
• Submits repair requisitions and coordinates with other functions.
• Coordinates warehouse activities with customer service and sales.
• Maintains high customer satisfaction through communication and follow-ups.
• Ensures safe operation and regulatory compliance; maintains sanitation and security.
• Monitors KPIs to ensure profitability and productivity of the distribution center.
• Oversees staffing, training, and development; participates in hiring and evaluation.
• Manages budget and P&L for the operation.
• Addresses complaints and resolves problems; reports to senior management as needed.

Skills

Warehouse operations

PC literacy

Communication

Education

Lean certifications

Tools

Warehouse management systems

Labor management systems

Microsoft Office Suite

Job description

Deliver Your Potential with GEODIS

At GEODIS, we don't just move products. We keep businesses running, communities connected, and the world's leading brands moving forward. As a global third-party logistics leader, we're driven by one purpose: A Better Way to Deliver. Whether you're just starting your career or looking for your next opportunity, GEODIS offers the tools, support, and career paths to help you go further.

Your role on the team:

• Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
• Ensures the physical condition of warehouse and equipment are properly maintained
• Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
• Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
• Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
• Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
• Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
• Leads an efficient and successful operations while successfully mitigating any barriers to success
• Partners with engineering to implement and maintain proper layout of warehouse and product placement
• Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
• Ensures adequate staffing, training, coaching and development for employees
• Reports employees' hours worked to Payroll on a weekly basis
• Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
• Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
• Effectively manages the budget and P&L of the operation
• Addresses complaints and resolves problems
• For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

What you need:

• Experience with warehouse management systems preferred
• Experience with labor management systems and productivity initiatives preferred
• Lean certifications preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Why Build Your Career with GEODIS?

• Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
• Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
• Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
• Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
• Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
• Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
• Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
• Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
• Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
• Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
• Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
• Deliver Your Authentic Self We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
• Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.

Your next destination starts here. Come build your career with a global logistics leader that's delivering opportunities every day.

*Eligibility for certain benefits varies by location, position, employment status, and length of service.