Warehouse Operations Leader — Site Manager

capstonecareersite; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus incentives

Medical benefits

401K

PTO

Job summary

Capstone is seeking a Warehouse Site Manager in Knoxville, TN to lead daily warehouse operations, safety, and service levels for our client base. You will supervise the crew, schedule shifts, manage data entry, payroll records, and ensure adherence to Capstone policies.

The ideal candidate has 3+ years of warehouse leadership, budget and P&L awareness, strong organizational skills, and the ability to train and mentor staff while maintaining high customer service standards.

Qualifications

• 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Experience managing budgets and reading P&L statements.
• Excellent interpersonal communication and leadership skills.
• Flexible with shift start times, including weekends and holidays.

Responsibilities

• Running site with safety and efficiency as priorities.
• Daily communications with associates on service levels, accountability, pay, and performance.
• Creation of daily work logs and transmission of same to corporate.
• Audit of daily labor and billing reports.
• Ensure customer needs are met on a daily basis.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow Capstone policies and work rules including Capstone safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing Site and Departmental budget.
• Scheduling associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.

Skills

Leadership

Team management

Budget management

P&L interpretation

Multitasking

Education

BS/BA or Associate degree

Tools

Excel

Word

Outlook

PowerPoint

Job description

Capstone is seeking a Warehouse Site Manager in Knoxville, TN to lead daily warehouse operations, safety, and service levels for our client base. You will supervise the crew, schedule shifts, manage data entry, payroll records, and ensure adherence to Capstone policies.

The ideal candidate has 3+ years of warehouse leadership, budget and P&L awareness, strong organizational skills, and the ability to train and mentor staff while maintaining high customer service standards.