Warehouse Operations Leader — Lean, Safety & Growth

PGW New Branding; Town of Cheektowaga (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Life insurance

Disability insurance

Job summary

PGW New Branding is seeking a Site Manager in the Town of Cheektowaga, NY to oversee safe, compliant, and profitable branch operations. You will manage inventory, labor, costs, and customer service while leading a high-performing team.

You will use Lean and continuous improvement methods to drive performance, support sales growth, and ensure compliance with regulatory and company standards. The role is in-office/warehouse with a focus on operational excellence.

Qualifications

• 5+ years in warehouse, distribution, or branch ops with leadership.
• Strong knowledge of safety, inventory, labor planning and cost control.
• Experience with Lean, Six Sigma, or CI methodologies.
• Excellent communication, organizational and problem-solving abilities.
• Ability to analyze operational and financial metrics and translate data into action.
• Proficiency with standard business systems and Microsoft Office tools.

Responsibilities

• Ensure safety standards and regulatory compliance in a warehouse environment.
• Lead Lean, 5S, and housekeeping for efficient product flow.
• Oversee receiving, storage, order fulfillment, shipping, and customer service.
• Partner with Supply Chain to manage branch inventory and accuracy.
• Monitor inventory metrics like shrinkage, turns, and fill rate.
• Recruit, train, coach, and motivate branch staff; foster accountability.
• Manage branch labor to meet demand while controlling overtime.
• Monitor and control expenses to meet financial targets.
• Track key metrics such as CPU, profitability vs. plan, and revenue vs. plan.
• Maintain regular contact with key customers and support sales growth.
• Review weekly performance and implement corrective actions.
• Ensure compliance with laws and company policies.
• Perform other duties as needed.

Skills

Leadership

Lean / Six Sigma

Data analysis

Communication

Inventory management

Microsoft Office

Tools

MS Office

ERP systems

Job description

PGW New Branding is seeking a Site Manager in the Town of Cheektowaga, NY to oversee safe, compliant, and profitable branch operations. You will manage inventory, labor, costs, and customer service while leading a high-performing team.

You will use Lean and continuous improvement methods to drive performance, support sales growth, and ensure compliance with regulatory and company standards. The role is in-office/warehouse with a focus on operational excellence.