Warehouse Operations Leader - Lean & GMP

bdx; Añasco (PR); On-site; USD 80,000 - 110,000; Full time

Job summary

BD is seeking a Manager of Warehouse Operations to lead and optimize warehouse and distribution activities in a regulated environment. You will oversee inbound/outbound processes, inventory control, and material flow while driving continuous improvement and safety culture.

The role requires coordinating with cross-functional teams, implementing policies, and managing budgets. Strong leadership and experience with WMS/ERP systems, including SAP, are essential.

Qualifications

• Bachelor’s degree in a related field.
• 5–7 years of progressive experience in warehouse or distribution operations.
• Fully bilingual English and Spanish.
• Min 2 years of demonstrated leadership experience.
• Strong working knowledge of Warehouse Management Systems (WMS) and ERP platforms; SAP experience strongly preferred.
• Solid understanding of inventory control principles, best practices, and cycle count methodologies.
• Proven experience implementing and sustaining continuous improvement methodologies (Lean, Six Sigma).
• Working knowledge of GMP and regulatory requirements applicable to warehouse operations.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills with the ability to influence across functions.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.

Responsibilities

• Lead, coach, and develop a team of warehouse personnel, including hiring, onboarding, performance management, and succession planning.
• Develop, implement, and sustain warehouse policies, procedures, and work instructions in compliance with corporate standards, regulatory requirements, and safety protocols.
• Oversee all inbound and outbound warehouse operations, including receiving, put-away, picking, packing, shipping, staging, storage, transportation, and inventory control.
• Optimize warehouse layout, material flow, and space utilization to improve productivity, capacity, and throughput.
• Implement and maintain effective inventory management practices, including cycle counting and physical inventories, to ensure high inventory accuracy.
• Leverage operational data, KPIs, and root cause analysis to identify gaps, drive corrective actions, and improve performance.
• Partner cross-functionally with Production, Planning, Quality, and other stakeholders to ensure seamless material flow and alignment with customer demand.
• Manage warehouse equipment and infrastructure (e.g., forklifts, racking systems, material handling equipment), ensuring compliance with preventive maintenance schedules.
• Promote a safe and compliant work environment by enforcing safety standards, conducting audits, and providing regular safety training.
• Prepare, manage, and control the warehouse operating budget, optimizing labor and resource utilization.
• Lead and actively participate in continuous improvement initiatives, including Lean, Kaizen, and Shingijutsu methodologies.
• Investigate and resolve operational issues, inventory discrepancies, and customer or internal complaints related to warehouse activities.
• Maintain accurate documentation and records in accordance with internal policies, GMP, and regulatory requirements.

Skills

Leadership

Bilingual: English & Spanish

Analytical thinking

Communication skills

Problem solving

Decision making

Education

Bachelor’s degree in Supply Chain Management

Tools

SAP

ERP systems

Microsoft Office

Job description

BD is seeking a Manager of Warehouse Operations to lead and optimize warehouse and distribution activities in a regulated environment. You will oversee inbound/outbound processes, inventory control, and material flow while driving continuous improvement and safety culture.

The role requires coordinating with cross-functional teams, implementing policies, and managing budgets. Strong leadership and experience with WMS/ERP systems, including SAP, are essential.