Warehouse Operations Lead — Client Accounts

JAS Forwarding (usa), Inc.; Elk Grove Village (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

JAS Forwarding (USA), Inc. is seeking a Logistics Account Supervisor to oversee day‑to‑day warehouse operations for assigned client accounts. You will supervise staff across receiving, inventory, putaway, picking, packing, and shipping to ensure accurate inventory and on‑time order fulfillment.

The role requires 4+ years in a 3PL warehouse environment and 2+ years supervising teams. You will communicate with customers, use labor management tools, and work with MS Office.

Qualifications

• 4+ years' experience in 3PL warehouse environment
• 2+ years' experience supervising teams and projects in a 3PL warehouse environment
• Experience supervising shipping, receiving, picking, packing, and distribution operations
• Experience communicating with customers
• Experience using labor management tools and reports
• Intermediate experience in MS Office products (Outlook, Excel, Word, etc.)
• Softeon WMS experience a plus

Responsibilities

• Overseeing all aspect of assigned client accounts within the facility from end-to-end.
• Directing assigned staff to complete tasks within the various warehouse departments for assigned client accounts.
• Managing inventory of assigned client product and running daily cycle counts.
• Leading daily team huddles to update staff on daily tasks, orders, priorities, challenges, and successes.
• Communicating regularly with assigned clients in the operation and resolving issues as needed.
• Monitoring performance and productivity metrics to measure individual and departmental performance.
• Reviewing labor management reports to ensure staffing costs are aligned with client needs.

Skills

3PL warehouse experience

Team supervision

Shipping & receiving

Customer communication

Labor management tools

MS Office

Softeon WMS

Tools

Softeon WMS

Job description

JAS Forwarding (USA), Inc. is seeking a Logistics Account Supervisor to oversee day‑to‑day warehouse operations for assigned client accounts. You will supervise staff across receiving, inventory, putaway, picking, packing, and shipping to ensure accurate inventory and on‑time order fulfillment.

The role requires 4+ years in a 3PL warehouse environment and 2+ years supervising teams. You will communicate with customers, use labor management tools, and work with MS Office.