Warehouse Operations Lead: Build Teams, Optimize KPIs

DHL; Taylor (Lackawanna County); On-site; Confidential; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Discounted stock purchase

401K

Generous PTO

Job summary

DHL Supply Chain is seeking an Operations Supervisor to lead and develop a diverse team of frontline associates, ensuring safe and efficient warehouse operations. You will monitor KPIs, drive improvements, and report performance while maintaining a culture of inclusion and teamwork.

With a national salary range in mind, this role emphasizes coaching, safety compliance, and cross-functional collaboration to sustain DHL’s reputation as a leader in contract logistics.

Qualifications

• Bachelor’s degree or equivalent experience required or preferred.
• 1+ years in a lead/supervisor/management role in operations.
• 1+ years logistics industry experience preferred.
• Staff management, workload planning and objective setting are valued.

Responsibilities

• Lead and mentor a diverse frontline team, fostering inclusion and belonging.
• Ensure health and safety compliance and promote a culture of safety.
• Monitor KPIs and operational metrics; provide regular reports to management.
• Foster open communication and collaboration across leadership and frontline staff.

Skills

Staff management

Workload planning

Objective setting

Leadership & coaching

Education

Bachelor’s degree or equivalent experience

Job description

DHL Supply Chain is seeking an Operations Supervisor to lead and develop a diverse team of frontline associates, ensuring safe and efficient warehouse operations. You will monitor KPIs, drive improvements, and report performance while maintaining a culture of inclusion and teamwork.

With a national salary range in mind, this role emphasizes coaching, safety compliance, and cross-functional collaboration to sustain DHL’s reputation as a leader in contract logistics.