Warehouse Operations Lead: Team, Safety & KPIs

DHL; Indianapolis (IN); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

Generous PTO

Job summary

DHL Supply Chain is seeking an Operations Supervisor to oversee warehouse operations and lead a frontline team in the United States. You will coach staff, ensure safety, and drive continuous improvement to optimize performance and productivity.

You will monitor KPIs, analyze data, and report findings to management, while fostering open communication across leadership and associates to maintain a productive and inclusive work environment.

Qualifications

• Bachelor's degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Skills

Team leadership

Coaching

Safety compliance

KPI reporting

Communication

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain is seeking an Operations Supervisor to oversee warehouse operations and lead a frontline team in the United States. You will coach staff, ensure safety, and drive continuous improvement to optimize performance and productivity.

You will monitor KPIs, analyze data, and report findings to management, while fostering open communication across leadership and associates to maintain a productive and inclusive work environment.