Warehouse Operations Coordinator [Austin, TX 78754]

Brightpick; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Brightpick in Austin, TX seeks a Warehouse Operations Coordinator to keep the North American tech center running end to end. This full-time on-site role blends hands-on warehouse work with office coordination, including parts, inventory, and vendor management.

You will manage domestic and international shipments, set up demos, and support IT and facility needs while following established procedures. Must be comfortable lifting up to 50 lbs and working solo on-site with occasional travel.

Qualifications

• Hands-on warehouse and logistics experience in a technical/industrial setting.
• Ability to operate forklift safely and follow guided procedures.
• Strong organizational skills with purchasing, vendors, and invoices.
• Experience coordinating domestic and international shipments.
• Comfort with both physical warehouse tasks and office administration.
• Familiarity with SAP, Incoterms, and shipping documentation.

Responsibilities

• Receive, unpack, pack, and ship robots, parts, and equipment; operate forklift safely.
• Coordinate domestic and international shipments end-to-end with freight forwarders.
• Fulfill spare-part requests and update status for requesters.
• Manage inventory: cycle counts, audits, and SAP accuracy.
• Keep warehouse organized, labeled, and audit-ready (5S).
• Set up and dismantle demo equipment for customer visits and tradeshows.

Skills

Hands-on warehouse experience

Forklift operation

Detail-oriented

Organized

Clear communicator

SAP knowledge

Incoterms

International shipments

Team collaboration

Tools

SAP

QuickBooks

Jira

Google Workspace

Job description

BRIGHTPICK is looking for a Warehouse Operations Coordinator to be the full-time, on-site backbone of our North American tech center in Austin, TX — the person who keeps the facility running end to end, both physically and administratively. Flexibility, initiative, and a hands-on approach will be key as we scale across North America. If you're a practical operator who is equally comfortable on a forklift and in a spreadsheet, and you geek out about robots, automation, 3D vision sensors, AMRs, etc… we recommend you read on.

On any given day you might unload a freight shipment in the morning, set up an Autopicker for a customer demo before lunch, swap a routine part on a Retriever in the afternoon, and close out the day by ordering supplies, coordinating a broker for an outbound international shipment, and getting the office ready for tomorrow's visitor. Roughly 60% of your week is warehouse and logistics and 40% is facility and office operations. This is not a deep mechatronics or engineering role, and it is not a desk-bound admin role — all hands-on robot work is routine and guided by written procedures and our remote-support team, with anything beyond that escalated to our mechatronics specialists. By owning the routine physical work and the day-to-day office glue, you free up our senior specialists to travel and deploy at customer sites, and you give the Austin office the full-time, on-site presence it has been missing.

Location

US, Texas

Type of employment

Full-time

Pay

From $25 per hour (and more based on seniory and experience)

Responsibilities:

• Receive, unpack, pack, and ship robots, spare parts, and equipment; load and unload trucks and operate a forklift safely.
• Coordinate domestic and international shipments end to end with our EU HQ operations team, including freight forwarders, bills of lading, and customs brokerage per Incoterms.
• Fulfill spare-part requests and keep requesters updated on options and status.
• Manage warehouse and spare-parts inventory: cycle counts, audits, and stock accuracy in SAP.
• Keep the warehouse organized, labeled, and audit-ready (5S).
• Set up, run, and tear down demo equipment and robot systems for customer visits and tradeshows; keep demo robots staged and ready.
• Perform routine, guided part swaps on robots per procedure, escalating anything requiring deep mechatronics to the specialists and remote-support team.
• Provision and test project/demo IT equipment and assist remote support with on-site infrastructure.
• Serve as the full-time on-site presence that keeps the Austin facility running day to day, handling supplies, upkeep, safety signage, and building/maintenance vendors.
• Coordinate preparation and access for customer, guest, and vendor visits.

Requirements:

• 2+ years of experience in a hands-on warehouse, logistics, shipping/receiving, 3PL, facilities, or technical-operations role; experience in a technical or industrial environment preferred.
• Comfortable with heavy, physical, hands-on work: packing, loading, material handling, and following guided procedures to swap and replace parts. No deep mechatronics, engineering, or programming background required; you'll be guided by our experts.
• Forklift experience & certification
• Detail-oriented, highly organized self-starter who can juggle warehouse work and office administration in the same day and close the loop on purchasing, vendors, and invoices.
• Familiarity with international shipping, freight forwarding, customs brokerage, and Incoterms.
• Basic comfort with tools and terms like AMR, AGV, WMS, 3PL, SAP, QuickBooks, Incoterms, forklift, point cloud, Jira, Google Workspace, e-commerce, FMS, bonus points if you actually read this whole list.
• Cursory knowledge of networking and basic IT troubleshooting to support on-site infrastructure and demo/project equipment.
• Clear, proactive communicator with a customer-ready presence for demos and guest visits.
• Dependable and self-directed, comfortable being the single full-time person on-site and owning outcomes without daily oversight.
• Able to lift up to ~50 lbs and stay on your feet on a warehouse floor throughout the shift.
• Authorized to work in the US. This is a full-time, on-site role with approximately 10% travel for occasional tradeshow setup/teardown and demo support; role is on-site at Brightpick's North American tech center in Austin, TX.