Warehouse Operations Assistant

Holiday Bright Lights; Omaha (NE); On-site; USD 35,000 - 50,000; Full time

Job summary

Holiday Bright Lights seeks a dedicated Warehouse Operations Assistant to support operations and customer service in a fast-paced environment. The role includes coordinating logistics, managing inventory accuracy, and ensuring excellent communication with customers and suppliers. Ideal candidates will have an Associate's degree or relevant experience, strong organizational skills, and a commitment to great service.

Qualifications

• 6 months previous experience in an operations-related role or 2 years with a high school degree.
• Skilled in office management or an administrative role.
• Dedication to providing great customer service.

Responsibilities

• Assist in ensuring operations team meet current and future business requirements.
• Coordinate with Warehouse Inventory Specialist to ensure accuracy of inventory levels.
• Manage and process returns by reviewing return requests and ensuring timely resolution.

Skills

Customer Service

Time Management

Organization

Communication

Problem-Solving

Education

Associate degree in Business or related field

High School degree

Tools

Sage

Excel

Job description

A Great Opportunity in a Successful and Growing Company!

Holiday Bright Lights (HBL) has been supplying holiday lighting products for over a decade. As our company evolves each year, we still have our core beliefs of providing quality holiday lighting products - while we continue to innovate products for the future.

HBL is looking for a Warehouse Operations Assistant who will provides the absolute best customer and administrative support in a fast-paced warehouse/office environment. This individual should understand office procedures, be very detailed, possess the ability to communicate effectively, be a problem-solver, and be able to multi-task throughout the day. They must maintain a helpful, professional relationship with customers, suppliers, drivers, co-workers, and seasonal workers.

Responsibilities

• Work under the direction of the Operations Manager to assist in ensuring operations team meet current and future business requirements
• Coordinate with Warehouse Inventory Specialist to ensure accuracy of inventory levels
• Greet and provide necessary safety instructions to direct individuals such as drivers, vendors, and seasonal workers to the appropriate warehouse areas or personnel
• Assist in the processing of customer pickups by notifying the warehouse team, processing payments and/or coordinating with the customer service team.
• QC and process purchase orders, inventory transfers and inventory adjustments
• Ensure pick tickets are moved from front office to warehouse for timely shipping
• Assist in logistics and PO management
• Coordinate and book domestic and international shipments by selecting appropriate carriers, preparing necessary shipping documentation, ensuring compliance with customs regulations, and tracking deliveries to ensure timely arrival
• Support the receiving process for incoming container shipments by coordinating schedules and verifying documentation
• Manage and process returns by reviewing return requests, verifying product information, coordinating with internal departments and ensuring accurate documentation and timely resolution of returned goods
• May assist warehouse manager with appointments or other administrative projects as requested
  
  

Skills/Requirements

• Associate degree in Business or related field and 6 months previous experience in an operations related role; or High School degree and 2 years previous experience in an operations related role
• Skilled in office management or an administrative role
• Experienced in tracking data
• Dedication to providing great customer service
• Excellent communication and interpersonal skills, including the ability to speak with all levels of customers, guests, vendors, and team members, both in written and verbal form
• Experience with Sage and Excel preferred
• Great time management, organization, multi-tasking, and prioritization abilities while being committed to excellence
• Keen attention to detail and efficient problem-solving skills
• Robust computer skills with a high proficiency in Excel
• Proven data entry skills
• Self-starter with a strong work ethic and an eagerness to learn