Warehouse Operations Analyst

Knoll Inc.; East Greenville (Montgomery County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Benefits start day one

Job summary

Knoll is hiring for a Warehouse Operations role focused on data capture, reporting, and process improvement across sites and shifts.

The position supports smooth product flow, KPI maintenance, and collaboration with Logistics to optimize receiving, shipping, and inventory documentation. Candidates should have an associate degree in related fields and several years of operations support experience.

Qualifications

• 4 to 6 years experience administratively supporting fast-paced operations in Manufacturing, Warehouse, Fulfillment or Distribution Center environments.
• Basic understanding of inventory control, operational reporting, KPIs and Metrics, FIFO and safety principles for a Warehouse environment.
• Additional experience utilizing online shipment tracking tools.

Responsibilities

• Communicates with customers and sites as necessary, ensuring efficient and effective service and, smooth product flow through, in and out of the warehouse.
• Maintains reports and presentations for department KPIs and Metrics as required
• Monitors phone / email and, assists Logistics and Carriers to ensure seamless shipping and receiving flow
• Monitors quality within department via process auditing on the floor and general process observations
• Participates in Continuous Improvement Processes and may occasionally leads such activities
• Performs other duties as necessary in support of department and overall company business objectives
• Provides administrative support to Warehouse Leadership to include Manager / Supervisor, Process Leads
• Responds to requests for warehouse related documentation such as photographs, BOLs, transfer packets etc
• Works closely with Process Leads and Warehouse Operators, to resolve receiving, shipping and inventory documentation issues, to include improperly documented monthly cycle counts and adhoc inventory verification requests from Material Planning
• Performs additional responsibilities as requested to achieve business objectives.

Skills

Operations support experience

Inventory control basics

Operational reporting

Shipment tracking tools

Education

Associates Degree in Supply Chain Management

Job description

Knoll is hiring for a Warehouse Operations role focused on data capture, reporting, and process improvement across sites and shifts.

The position supports smooth product flow, KPI maintenance, and collaboration with Logistics to optimize receiving, shipping, and inventory documentation. Candidates should have an associate degree in related fields and several years of operations support experience.