Warehouse Operation Lead (Bilingual in Chinese)

YQN LINK; Port Reading (NJ); On-site; USD 29,000 - 34,000; Full time

Job summary

YQN LINK is seeking a Warehouse Operation Lead in Port Reading, NJ to oversee a team of full-time staff and ensure efficient, accurate, and safe warehouse operations. The role requires bilingual proficiency in English and Mandarin, and a strong background in small parcel/e-commerce outbound logistics.

You will drive performance, manage scheduling, report daily metrics, and deliver exceptional service to internal and external stakeholders while maintaining inventory integrity and security in a

Qualifications

• Bachelor’s degree in Supply Chain or related field preferred.
• At least 1 year of experience in small parcel/e-commerce outbound operations.
• Fluent in English and Mandarin.
• Onsite work in Port Reading, NJ; full-time schedule.

Responsibilities

• Oversee a team of full-time employees and handle staffing, training, and development.
• Drive performance and productivity improvements across warehouse operations.
• Provide coaching and counseling, and enforce safety and work instructions.
• Manage warehouse operations daily and ensure adherence to schedules.
• Generate reports and deliver excellent customer service.
• Maintain facility security and inventory integrity.

Skills

Team leadership

Staff development

Performance management

Customer service

Bilingual EN/Mandarin

Schedule management

Education

Bachelor’s degree in Supply Chain or related field

Tools

WMS

Carrier integration

Parcel packaging standards

Job description

Warehouse Operation Lead (Bilingual in Chinese)

Port Reading, NJ

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

• Oversee a team of full-time employees, responsible for a wide array of tasks, including staffing, training, professional development, motivation, retention, and disciplinary actions up to termination.
• Propel workforce excellence by implementing progressive strategies in performance and productivity management.
• Provide consistent, equitable feedback, and offer coaching and counseling as necessary.
• Direct the operational activities within warehouse settings. This includes conducting operational meetings to ensure adherence to work instructions, workflow processes, and safety regulations.
• Oversee the accurate implementation of work schedules and ensure the quality completion of tasks.
• Administer the scheduling of employee time-offs, ensuring minimal disruption to business operations.
• Generate and distribute various reports essential for daily operations.
• Deliver superior customer service to both internal and external stakeholders.
• Maintain the security of the facility and uphold the integrity of the inventory.
• Educational Background: Bachelor’s Degree in Supply Chain, E-Commerce Management, or related field is preferred.
• Professional Experience: At least 1 year of experience in small parcel/e-commerce outbound operations (high SKU count, multi-client environment).
• Industry Expertise: Familiar with WMS wave management, carrier integration, and small parcel packaging standards.
• Leadership Skills: Fast decision-making under cut-off pressure; ability to re-allocate pickers to urgent waves in real time.
• Language Proficiency: Fluent in both English and Mandarin.
• Job Type:Full-time, Onsite
• Work Location:Port Reading, NJ 07064
• Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM (Overtime may occur based on work needs)
• Salary Range: $21.00 - $25.00 per hour (can be higher for good candidate)