Warehouse Office Manager

Randstad USA; Belleville (MI); On-site; USD 59,000 - 70,000; Full time

Job summary

Randstad USA in Belleville, MI is seeking a Warehouse Office & Billing Supervisor to lead administrative and billing teams, manage warehouse office workflows, and supervise end-to-end invoicing. This on-site role requires a capable leader to maintain high accuracy across billing and operational processes.

You will bridge warehouse operations with corporate finance and client contacts, drive process improvements, and ensure timely, compliant billing while supporting inventory records and

Qualifications

• 5+ years of experience in office management, administration, or billing, with at least 2 years in a supervisory role.
• Background in logistics, transportation, or third-party warehousing (3PL) preferred.
• Bachelor’s degree in Business, Logistics, Finance, or a related field (or equivalent experience).
• Proficiency with Microsoft Office (especially Excel), WMS, and billing software.
• Outstanding leadership, problem-solving, and communication skills.

Responsibilities

• Lead the Team: Direct, coach, and develop an administrative and customer service/billing team to maintain high accuracy and performance standards.
• Master the Operations: Oversee all warehouse administrative functions, inventory records, shipping/receiving documentation, and office workflows.
• Own the Billing: Supervise invoicing processes, reconcile billing discrepancies, and ensure accurate, timely client billing in alignment with company policies.
• Bridge the Gap: Serve as the primary liaison between warehouse operations, corporate departments, and external clients to ensure seamless communication.
• Drive Efficiency: Conduct regular process audits, analyze administrative data, and implement best practices to streamline operations and reduce errors.

Skills

Leadership

Billing

Office management

Data analysis

Inventory auditing

Excel

MS Office

Communication

Education

Bachelor's degree

Tools

WMS

Billing software

Excel

Job description

Are you a natural leader who keeps logistics running like clockwork behind the scenes?

If you thrive in fast-paced supply chain environments and know how to bridge the gap between floor operations and office administrative workflows, we have the ideal leadership opportunity for you! We are partnering with a logistics company in the Metro Detroit area to find a proactive Warehouse Office & Billing Supervisor.

If you are skilled at leading administrative teams, managing complex billing processes, and optimizing operational workflows, we want to connect with you.

Role Highlights

• Position: Warehouse Office & Billing Supervisor
• Location: Belleville, MI (On-site)
• Status: Full-Time

What You’ll Do

• Lead the Team: Direct, coach, and develop an administrative and customer service/billing team to maintain high accuracy and performance standards.
• Master the Operations: Oversee all warehouse administrative functions, inventory records, shipping/receiving documentation, and office workflows.
• Own the Billing: Supervise invoicing processes, reconcile billing discrepancies, and ensure accurate, timely client billing in alignment with company policies.
• Bridge the Gap: Serve as the primary liaison between warehouse operations, corporate departments, and external clients to ensure seamless communication.
• Drive Efficiency: Conduct regular process audits, analyze administrative data, and implement best practices to streamline operations and reduce errors.

What We’re Looking For

• 5+ years of experience in office management, administration, or billing, with at least 2 years in a supervisory role.
• Background in logistics, transportation, or third-party warehousing (3PL) preferred.
• Bachelor’s degree in Business, Logistics, Finance, or a related field (or equivalent experience).
• Proficiency with Microsoft Office (especially Excel), Warehouse Management Systems (WMS), and billing software.
• Outstanding leadership, problem-solving, and communication skills.

salary: $59,000 - $70,000 per year

shift: First

work hours: 8 AM - 4:30 PM

education: Bachelors

Responsibilities

• Operations & Administrative Oversight: Manage daily office procedures, inventory documentation, shipping/receiving records, and customer support activities.
• Billing & Financial Management: Supervise the end-to-end billing process; review and reconcile invoicing discrepancies; maintain quality control and policy compliance.
• Team Leadership & Development: Assign tasks, monitor performance, conduct evaluations, and provide ongoing mentorship to administrative and billing staff.
• Cross-Functional Liaison: Act as the central point of contact between warehouse operations, client management, corporate finance, and external vendors.
• Reporting & Process Improvement: Audit administrative records, track key metrics (billing accuracy, workflow efficiency), analyze trends, and present performance insights to leadership.

The essential functions of this role include

• working in a smoke free environment

Skills

• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Inventory Auditing
• Data Analysis
• Supply Chain
• Billing
• Leadership
• Office Management

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Experienced
• 3 years

Education

• Bachelors