Warehouse Mgmt. System (WMS) Manager

Joinimagine; Westerville (OH); On-site; USD 85,000 - 150,000; Full time

Job summary

DHL Supply Chain is seeking an Operations Systems Manager (WMS Manager) to lead the DFN Integration/Deployment efforts nationwide. The role emphasizes configuring, maintaining, and optimizing WMS, TMS and PKGS systems to support warehouse efficiency.

The position requires strong technical and communication skills, with 4+ years in logistics and a willingness to travel 30–50%. Manhattan Active experience is preferred, and the team collaborates across the warehouse and IT functions.

Qualifications

• Bachelor’s degree in IT or equivalent field is required.
• 4+ years of transportation or logistics experience is required.
• 4+ years of experience in a similar role is required.

Responsibilities

• Configure the system: set parameters, define workflows, create inventory rules.
• Maintain the system: updates, upgrades, issue resolution.
• Train users and create training materials.
• Analyze system data to identify trends and optimize inventory.
• Integrate with ERP, TMS, PKGS and OMS for seamless data flow.
• Provide technical support and develop/test project plans.

Education

Bachelor’s degree in IT or equivalent

Job description

• Operations Systems Manager role on the DFN Integration/Deployment team.
• Manhattan Active preferred
• Travel 30%-50% is required

The Operations System Manager (WMS Manager) role has a national salary range of $85,000- $150,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Are you an experienced Operations System Manager (WMS Manager) looking for a new challenge? Do you have a passion for optimizing inventory management and improving warehouse efficiency? If so, we want you to join our team at DHL Supply Chain!

An Operations System Manager (WMS Manager) is responsible for overseeing the systems in operations and maintaining the WMS, TMS, PKGS system. You will work closely with the warehouse team to ensure that the system is properly configured, maintained, and optimized to meet the needs of the business.

Role Responsibilities

• System Configuration, this includes setting up parameters, defining workflows, and creating rules for inventory management.
• System Maintenance to ensure that the system is properly maintained and updated. This includes identifying and resolving system issues, coordinating upgrades, and ensuring that the system is functioning as expected.
• User Training on how to properly use the system. This includes creating training materials, delivering training sessions, and providing ongoing support to users.
• Data Analysis from the system to identify trends, optimize inventory levels, and improve overall warehouse efficiency.
• System Integration with other systems, such as ERP, TMS, PKGS or order management systems, to ensure seamless data flow between systems.
• Technical Support for the DHL site team and customer, as well as develop and execute test and project plans.

To be successful in this role, a Operations System Manager (WMS Manager) should have strong technical skills, as well as excellent communication and interpersonal skills. They should also have experience in warehouse operations and be familiar with best practices for inventory management and logistics. Additionally, should be detail-oriented, organized, and able to work well under pressure in a fast-paced environment.

Required Education and Experience

• Bachelor’s degree in IT similar field or equivalent experience, required
• 4+ years of transportation or logistics experience, required
• 4+ years of experience in a similar role, required

Our organization is an equal opportunity employer.