Senior Warehouse Lead — Safety, Training & Efficiency

Cityscapes; Quincy (MA); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Ten Paid Holidays

Gym Reimbursement & Wellness Initiates

Company Events & Outings

Retirement Plan with Company Match up

Dental/Vision/Medical Insurance

Commuter Benefits

Paid Time Off

Professional Development Workshops

Job summary

Cityscapes is seeking a seasoned warehouse leader to oversee operations across our loading dock, greenhouse, yard, and storage areas in the Greater Boston area. You will ensure efficiency, safety, and compliance while guiding a team of warehouse staff and drivers.

The role emphasizes hands-on leadership, training, and collaboration with the Director of Logistics to optimize workflows, scheduling, and asset maintenance in a dynamic environment.

Qualifications

• At least 5 years of experience in warehouse operations, logistics, distribution, or a related environment.
• At least 2 years of supervisory or leadership experience in a warehouse or logistics setting.
• Working knowledge of warehouse safety practices, OSHA requirements, and regulatory compliance.
• Experience training, coaching, and developing employees.
• Strong organizational, communication, and problem-solving skills, with the ability to prioritize competing responsibilities.
• Ability to lead by example and foster a positive, accountable, and team-oriented work environment.
• Proficiency with Microsoft Office; experience with warehouse or inventory management systems is preferred.
• Valid driver's license and an acceptable driving record.
• Ability to safely lift and carry up to 50 pounds, with or without reasonable accommodation, and perform occasional physical warehouse duties as business needs require.

Responsibilities

• Maintain clean, organized, and secure warehouse, loading dock, greenhouse, yard, and storage areas.
• Monitor inventory organization, material flow, and operational efficiency.
• Identify operational challenges and recommend process improvements that strengthen workflow and productivity.
• Lead daily warehouse safety initiatives and reinforce compliance with Cityscapes policies, OSHA requirements, and safe work practices.
• Conduct routine inspections of the warehouse, equipment, vehicles, and storage areas; promptly address identified safety concerns.
• Coordinate employee safety training and maintain required training logs, inspection records, and other safety documentation.
• Support incident reporting, investigations, and corrective actions as needed.
• Reinforce proper material handling, equipment operation, housekeeping standards, and use of personal protective equipment (PPE).
• Keep the warehouse prepared for inspections and audits.
• Provide hand-on daily leadership, coaching, and support to warehouse assistants, laborers, drivers, and seasonal employees.
• Support the interviewing, onboarding, orientation, and training of new team members.
• Assign daily work, monitor productivity, and reinforce quality, safety, and performance expectations.
• Communicate staffing needs, operational issues, and employee performance concerns to the Director of Logistics.
• Coordinate daily warehouse priorities with the Director of Logistics and adjust workflows to meet operational demands.
• Coordinate routine maintenance and inspections for warehouse equipment, vehicles, and facility assets.
• Help implement new warehouse procedures and continuous process improvements.

Skills

Warehouse Ops

Supervisory Leadership

OSHA Compliance

Training & Development

Organization & Communication

Problem Solving

Valid Driver's License

Tools

MS Office

WMS (Warehouse Mgmt Systems)

Job description

Cityscapes is seeking a seasoned warehouse leader to oversee operations across our loading dock, greenhouse, yard, and storage areas in the Greater Boston area. You will ensure efficiency, safety, and compliance while guiding a team of warehouse staff and drivers.

The role emphasizes hands-on leadership, training, and collaboration with the Director of Logistics to optimize workflows, scheduling, and asset maintenance in a dynamic environment.