Warehouse Manager

Aramex; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading logistics company is seeking a Warehouse Manager to oversee all warehousing activities, ensuring efficiency and compliance with standards. The role focuses on managing operations, optimizing space utilization, and maintaining quality service levels while training and leading warehouse staff to meet customer expectations.

Qualifications

• Bachelor's degree required.
• 5-7 years of experience in warehouse management.
• Fluency in English and Arabic is preferred.

Responsibilities

• Manage all warehousing activities efficiently.
• Develop strong customer relationships and meet SLAs.
• Train warehouse staff on logistics procedures.

Skills

Adaptability

Customer focus

Communication skills

Attention to detail

Problem solving

Time management

Negotiation skills

Analytical thinking

Technology and software awareness

Safety and quality awareness

Education

Bachelor's degree

Postgraduate studies in Supply Chain or Logistics

Job description

Join to apply for the Warehouse Manager role at Aramex.

The Warehouse Manager is responsible for managing all warehousing activities efficiently and in accordance with standards to meet SLAs and coordinate shipping requirements aligned with the company's policies and vision. This includes overseeing receiving, warehousing, distribution, and maintenance operations, as well as setting up layouts and ensuring efficient space utilization.

Job Description

Purpose of the Job

The Warehouse Manager manages all warehousing activities efficiently and as per standards to meet SLAs and coordinate shipping requirements with company policies and vision. Oversees receiving, warehousing, distribution, and maintenance operations. Responsible for setting up layouts and ensuring optimal space utilization.

• Develop strong customer relationships to ensure high service and satisfaction levels.
• Design and map each customer’s operation to meet their requirements and Aramex standards.
• Attend customer meetings as required.
• Set SLAs for all new customers.
• Analyze customer requests impacting cost and operational workflow.
• Report any information that might impact company image, brand, or operations.
• Set KPIs and conduct annual reviews for direct reports.
• Ensure warehouse staff are trained on logistics procedures and customer requirements.
• Assist and train personnel in using warehouse systems, DQMS, and processing work orders.
• Ensure optimal warehouse performance.
• Manage, control, and direct the warehouse team at all levels.
• Maintain warehouse performance standards.
• Meet customer SLAs directly.
• Analyze dashboards to forecast trends.
• Adhere to HSSE, compliance, and sustainability policies.
• Act on outcomes from quality audits.
• Comply with shipping and handling legislations.
• Operate within cost budgets.
• Ensure WMS is updated accurately and timely.
• Maintain stock accuracy and integrity.
• Continuously review operations for improvements.
• Perform resource planning.
• Monitor capacity, productivity, and performance dashboards, analyzing data for trends and issues.
• Ensure warehouse operations run at optimal cost.
• Optimize workflow to minimize costs.
• Assist Supply Chain management with project costing and resource planning.
• Implement measures to reduce costs without compromising quality and standards.

Job Requirements - Experience and Education

• Bachelor's degree required.
• Postgraduate studies in Supply Chain or Logistics preferred.
• Experience: 5-7 years.
• Fluent in English and Arabic.

Leadership Behaviors

• Building outstanding teams
• Setting clear direction
• Simplification
• Collaboration and breaking silos
• Execution and accountability
• Growth mindset
• Innovation
• Inclusion
• External focus

Skills

• Adaptability
• Customer focus
• Communication skills
• Attention to detail
• Problem solving
• Time management
• Negotiation skills
• Analytical thinking
• Technology and software awareness
• Safety and quality awareness

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Supply Chain
• Industries: Transportation, Logistics, Supply Chain, Storage

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