Warehouse Manager

JINGDONG Logistics; Edgewater (NJ); On-site; USD 90,000 - 150,000; Full time

Job summary

Join a leading logistics company as a 3PL Warehouse Manager in New Jersey. You'll oversee operations, manage a team, and ensure high-quality service in a fast-paced environment. This role requires strong leadership skills and a background in warehouse management.

Qualifications

• 5+ years of progressive experience in 3PL or warehouse operations.
• Strong knowledge of warehouse systems and KPIs.

Responsibilities

• Lead end-to-end operations of the NJ distribution center.
• Oversee inbound and outbound logistics and inventory accuracy.
• Monitor operational metrics and generate performance reports.

Skills

Problem Solving

Communication

Leadership

Data Analysis

Education

Bachelor's degree in Supply Chain

Bachelor's degree in Logistics

Bachelor's degree in Business

Tools

WMS

OMS

Job description

Job Title and Application Invitation

Join to apply for the Warehouse Manager role at JINGDONG Logistics.

This range is provided by JINGDONG Logistics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$90,000.00/yr - $150,000.00/yr

Position Details

Job Title: 3PL Warehouse Manager

Job Type: Full-Time

Salary Range: $90,000 – $150,000

About the Role

As a 3PL Warehouse Manager at JD Logistics, you will lead the end-to-end operations of our NJ distribution center. This role involves driving operational excellence, managing high-volume order fulfillment, and ensuring superior service to our clients. Your responsibilities include overseeing inbound and outbound logistics, inventory accuracy, labor planning, compliance, and cost control — all within a fast-paced, technology-driven warehouse environment.

Key Responsibilities

• Operational Leadership: Design and implement warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs.
• Team & Resource Management: Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs. Implement and refine SOPs to ensure consistency, quality, and continuous improvement.
• Inventory & Quality Control: Ensure accurate inventory tracking, minimize shrinkage, and maintain product quality through robust QC processes. Supervise receipt, put-away, picking, packing, and shipping activities, ensuring safety and timeliness. Act as the primary contact for client operations teams, addressing concerns and resolving complaints to maintain high satisfaction.
• Data & Performance Reporting: Monitor operational metrics, generate performance reports, and develop insights to enhance efficiency.
• Compliance & Safety: Uphold safety standards, ensure regulatory compliance, and promote a safety culture across the warehouse.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, or related field
• 5+ years of progressive experience in 3PL or warehouse operations, including team management
• Strong knowledge of warehouse systems (WMS/OMS) and KPIs
• Experience in process design, warehouse planning, and cost control
• Excellent problem-solving, communication, and leadership skills
• Ability to analyze data and translate findings into operational improvements
• Bilingual in Mandarin is a plus but not required

Preferred Qualifications

• Experience with high-volume e-commerce fulfillment
• Background in manual and automated warehouse environments
• Familiarity with lean methodologies and continuous improvement frameworks
• Ability to thrive in a fast-paced, deadline-driven environment

About JD.com and JD Logistics

JD.com is China’s largest online retailer, leading the industry through quality, innovation, and customer satisfaction. JD Logistics, the logistics arm, is redefining supply chain management with intelligent, end-to-end solutions, including automated warehouses, robotics, and drone delivery.

Equal Opportunity Statement

JD.com is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.