Warehouse Lead: Safety, Service & Team Leadership

Capstone-Logistics,-LL; Mason City (IA); Sur place; USD 40 000 - 65 000; Plein temps

Résumé du poste

Capstone Logistics in Mason City, IA is seeking a supervisory professional to manage daily warehouse operations and ensure superior customer service. The role involves guiding a team, addressing partner needs, and maintaining a safe work environment while meeting timelines and company standards.

You will train and mentor warehouse associates, schedule shifts, and coordinate data entry and reporting to keep operations running smoothly. Strong communication and organization are essential.

Qualifications

• Associate Degree or equivalent from two-year college; college degree preferred.
• Two or more years related experience and/or training.
• College degree is preferred.

Responsabilités

• Ensure partner needs are met on a daily basis.
• Document and resolve customer service or associate issues daily.
• Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Scheduling associate shifts based on partner requirements.
• Assist with the interviewing, orientation and training of new associates.
• Dock level negotiation of rates with common carrier representatives.
• Supervise timely and accurate data entry for all services performed.
• Comply with all administrative reporting and financial policies and procedures.
• Ability to complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone Logistics policies and standard operating procedures

Connaissances

Leadership

Customer service

Coaching

Interpersonal skills

Organization

Multitasking

Problem solving

Formation

Associate Degree or equivalent

Outils

Excel

Word

Outlook

PowerPoint

Description du poste

Capstone Logistics in Mason City, IA is seeking a supervisory professional to manage daily warehouse operations and ensure superior customer service. The role involves guiding a team, addressing partner needs, and maintaining a safe work environment while meeting timelines and company standards.

You will train and mentor warehouse associates, schedule shifts, and coordinate data entry and reporting to keep operations running smoothly. Strong communication and organization are essential.