Warehouse Lead: Operations Coach & Safety Champion

Colonial Group; Brodhead, Bethlehem (PA, Northampton County); On-site; USD 52,000 - 56,000; Full time

Job summary

Colonial Group is seeking a Warehouse Lead to coordinate daily warehouse operations, assign tasks, coach staff, and support safety, quality, and productivity goals.

The role emphasizes process improvement, training, and effective communication with supervisors and management, with experience operating forklifts and pallet jacks.

This on-site position requires standing for long periods, lifting up to 50 pounds, and adapting to varying shift schedules in a fast-paced distribution environment.

Qualifications

• High School Diploma or GED Equival ent or equivalent experience.
• At least three years of related warehouse experience.
• Extensive knowledge of warehouse practices, policies, and procedures.
• Ability to operate forklift equipment, including electric pallet jacks.
• Basic math and reading skills.
• Strong interpersonal communication and conflict resolution skills.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Capable of working independently with minimal supervision.
• Ability to follow written and verbal instructions.

Responsibilities

• Assign daily tasks to warehouse production workforce and support staff to ensure efficient workflow and coverage.
• Monitor operations on the warehouse floor and provide real-time problem-solving and support.
• Assist with scheduling and planning of warehouse activities as directed by the Supervisor.
• This role may also perform production work utilizing various forms of material handling equipment including, but not limited to a Forklift or Electric Pallet Jack as needed to support workflow, business demands, cover staffing gaps, and ensure operational targets are met.
• Serve as a role model and resource for operational excellence across all warehouse roles.
• Coach and provide on-the-job training for new and existing employees, including operational procedures and safety practices.
• Collaborate with the Warehouse Trainer to certify employee skill sets and support ongoing development.
• Conduct regular audits of warehouse processes, policies, and trailer operations to ensure compliance.
• Foster a positive employee relations climate and assist in conflict resolution as needed.
• Support process improvement initiatives and participate in site safety and leadership training.
• Promote and enforce the use of PPE and adherence to safety protocols.
• Communicate effectively with warehouse staff, supervisors, and management to share updates and resolve issues.
• Encourage a positive workplace culture through leadership, team building, and recognition.
• Perform other related job duties as assigned or required

Job description

Colonial Group is seeking a Warehouse Lead to coordinate daily warehouse operations, assign tasks, coach staff, and support safety, quality, and productivity goals.

The role emphasizes process improvement, training, and effective communication with supervisors and management, with experience operating forklifts and pallet jacks.

This on-site position requires standing for long periods, lifting up to 50 pounds, and adapting to varying shift schedules in a fast-paced distribution environment.