Warehouse Lead (B Shift) (Korean-English Bilingual)

FNS, Inc.; Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision PPO Insurance

Life, STD, LTD Insurance

Paid Time Off

Years of Service Awards

Education Assistant Program

Job summary

A leading logistics company in Phoenix, AZ is seeking a Warehouse Operations Manager to oversee order fulfillment and warehouse activities. The ideal candidate will have over 3 years of management experience in a warehouse setting, strong leadership skills, and proficiency in logistics practices. This role offers a salary between $50,000 - $65,000 along with various employee benefits.

Qualifications

• Minimum 3 years of experience managing operations in a warehouse or distribution environment.
• Strong understanding of logistics and last-mile delivery expectations.
• Experience in supervising and leading warehouse teams.

Responsibilities

• Oversee and manage all aspects of order fulfillment operations.
• Supervise inbound and outbound activities including receiving and shipping.
• Ensure accurate order fulfillment with emphasis on speed and quality.

Skills

Warehouse operations management

Logistics and last-mile delivery

Inventory control

Team leadership

Organizational skills

Bilingual (Korean and English)

Tools

Microsoft Office Suite

Job description

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environment that allows us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

To Discover more, please visit our website at http://www.fnsusa.com

Location: Phoenix, AZ

Responsibilities

• Oversee and manage all aspects of order fulfillment operations, ensuring timely and accurate processing of orders.
• Supervise inbound and outbound activities, including receiving, picking, packing, and shipping.
• Ensure accurate order fulfillment with an emphasis on speed and quality control.
• Monitor and control inventory accuracy through regular audits and reconciliations.
• Assign daily tasks and provide leadership to warehouse staff and temporary employees to ensure operational efficiency.
• Implement and enforce SOP to maintain productivity, quality, and compliance.
• Monitor team performance and provide coaching and support as needed.
• Communicate effectively with internal teams and customers to resolve issues and maintain high service levels.
• Ensure accurate stock levels through regular cycle counts and audits.
• Coordinate with procurement and sales teams to forecast demand and manage stock replenishments.
• Track and report daily operational performance and identify areas for improvement.
• Ensure warehouse operations comply with safety regulations and company policies.
• Identify opportunities to streamline warehouse processes and improve order accuracy and efficiency.
• Ensure sensitive products like skincare, cosmetics, and liquids are stored and packed correctly according to product guidelines.
• Support continuous improvement initiatives for workflow optimization and cost efficiency.

Qualifications

• Minimum 3 years of experience managing operations in a warehouse or distribution environment.
• Strong understanding of logistics and last-mile delivery expectations.
• Experience in supervising and leading warehouse teams.
• Strong understanding of inventory control practices and warehouse management systems (WMS).
• Proficiency in Microsoft Office Suite (Excel, PowerPoint) and ability to generate reports.
• Excellent organizational and communication skills with the ability to multitask in a fast-paced environment.
• Forklift certification (optional, depending on the operation).
• Bilingual in Korean and English is required.

The base pay range for this role is between $50,000 - $65,000 per Salary, in addition to a night shift allowance, and your base pay will depend on your experiences, qualifications, and skills.

Benefits (Full-Time ONLY)

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• Paid Time Off
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Transportation, Logistics, Supply Chain and Storage

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.